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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1409 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,409 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the software that the geek squad put in was a greatly appreciated thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad completely cleaned my six year old apple computer up and has it working like new again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my lap top and desktop AND my cellphone in a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was very patient and took his time explaining every question or concern regarding my purchase. He gets a HUGE thumbs up from me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent idea to have a Geek Squad availability within the BestBuy store!

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked me what I wanted to transfer and it was done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Had office installed doing great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the work done on my computer and in record time my thanks to the Geek Squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helped me wasn’t very friendly & just gave me basic answers. He most certainly didn’t go out of his way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of the Geek Squad were very professional when receiving my request for service. My request was written down and read back to me in terms I could understand. I was given a time line when I could expect completion and the timeline was met. Picking up my purchase was easy and work done explained in easy-to-understand terms. Cost was fair for the work done. Would use their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installed software on the computer we purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed all of the software to our newly purchased computer purchased at the Best Buy store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    user for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech came to my home and was thorough, helpful and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficiency and Patiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a fine job installing my software w/professionalism and judicious speed.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Outstanding service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks did a complete cleaning of my hard drive. Had been hacked, I am completely Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They fixed what I couldn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me after a long night of trying to fix it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Software Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my computer software. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install went great ,would have taken me twice as l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and they installed it right away, enen though I had to wait 15 min past my appointment time

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of helping me to transfer my data from the old computer to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This technical team is great and always helpful and knowledgeable willing to share...

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best, most helpful team! Definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad fixed my old I Pad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my old I Pad and transferred the info from the old I Pad to the new I Pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were more than helpful. My father downloaded malware that took over his laptop. Geek Squad was able to get rid of the virus, and set me up with new security software to hopeful keep this issue from happening again.

    I would recommend this to a friend