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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,440 reviews
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Geek Squad transferred data from old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having data transferred to new computer was a huge help. Geek Squad friendly and patient. Took time to listen to my questions and answer my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installed software on the computer we purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed all of the software to our newly purchased computer purchased at the Best Buy store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install went great ,would have taken me twice as l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and they installed it right away, enen though I had to wait 15 min past my appointment time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficiency and Patiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a fine job installing my software w/professionalism and judicious speed.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Outstanding service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks did a complete cleaning of my hard drive. Had been hacked, I am completely Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of the Geek Squad were very professional when receiving my request for service. My request was written down and read back to me in terms I could understand. I was given a time line when I could expect completion and the timeline was met. Picking up my purchase was easy and work done explained in easy-to-understand terms. Cost was fair for the work done. Would use their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of helping me to transfer my data from the old computer to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked me what I wanted to transfer and it was done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This technical team is great and always helpful and knowledgeable willing to share...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Software Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my computer software. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad fixed my old I Pad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my old I Pad and transferred the info from the old I Pad to the new I Pad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    user for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech came to my home and was thorough, helpful and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gil took his time to explain what he was doing. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best, most helpful team! Definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have done it without the Geek Squad! She was so helpful and answered any questions. She never acted annoyed and seemed to be sincere answering my silly questions. She made me feel comfortable enough to ask anything without feeling dumb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service. Very quick that I don't need to come for the my laptop and they explained all the things that I need about the software that they installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They fixed what I couldn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me after a long night of trying to fix it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they have my computer fixed and run with no time every time I call they answer my calls when I needed them. Thank you. Geek squad for being there for me and everyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did their job but their costumer service was just ok nothing great just good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad--My Heroes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad cleaned my computer and put it back into working order.

    I would recommend this to a friend