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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1409 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,409 reviews
  • Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I easily made an appointment to have my software installed. The tech went above and beyond to explain how my new computer operates. I left feeling confident about my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SoEasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad install the new software saved me a lot of time & I knew it was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Transfer data from old iPad to New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowable did it minutes...set up old iPadfor granddaughter for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having issues with a product - Operator issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad goes above and beyond to help you even when you don’t have an appointment. They find a way to squeeze you in because you wouldn’t be there were if it was t important. I am grateful for that. I know make appointments- so I don’t feel as bad to take away fro. Others time! I am grateful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All software was installed correctly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All software was installed correctly and the technician answered additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was a great listner, reviewed everything I request and reassured me that any viruses will be remove and antivirus will be updated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up a new laptop. Everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member of the Geek Squad who helped get us started was very knowledgeable and patient. He gave us time to become familiar with our new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad Software Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my software to my new Dell Desktop with speed and accuracy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad software installatiion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed software quickly and efficently

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tax software.. It was $40 but I was afraid of messing it up. So money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem with laptop solved. Great service. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT TEAM!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will never be without GEEEK Squad, they are the best, professional and knowledgeable!!!

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Great to deal with!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very polite and ask the right questions to get you everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed operating system software and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hartsdale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad in the Hartsdale Location has an awesome crew- can't say enough about their service and helpfulness- especially Julian! If I could give them 10 stars I would! They should ALL be commended for their great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad guy was fantastic! He installed our receiver quickly and patiently showed us how it worked. He was amazing and deserves a raise :) Wish I remembered his name. We tried to give him a tip and he said he was not able to do that. Bless his heart. First time I have had a service tech not except a tip. You guys and girls are awesome!! Thank you very much!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Agent at the Helm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done by helpful, knowledgeable and engaging Agent

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Database

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data from Galaxy phone Transferred to IPhone. Data and all photos were transferred successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Geek Squad Tech Jay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 55" Samsung TV was installed so quickly and was so easy to learn about the streaming. Jay was so personal yet professional, he made the entire process go so smoothly. We go to Best Buy for everything we need because the staff is so knowledgeable about everything and so willing to help. We are always extremely satisfied with Best Buy and all its staff.

    I would recommend this to a friend