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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,440 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Always ready...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD set up my new 2020 MacBook Pro and transferred data from my old mac.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Quick & courteous install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member that installed the tempered glass on my phone did it quick & effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed webroot software and Microsoft office Very easy to make appointments online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD corrected issues with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents/reps were so very helpful and patient with my lack of knowledge using my laptop. It made me feel like I certainly did the right thing to join the GEEK SQUAD! It puts my mind at ease knowing that there is a team of knowledgeable individuals equipped to handle the dilemma I had encountered. Thank you for the available service you are rendering!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need software to be installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want software to be installed since I could not get it to load at home. I did a walk in and wait until the current customer was done since only one person was working. Thirty minutes later was advise that I would need to make a appt to have the software completed since it would take an hour to I stall,so I did for the next day. Went back it took the person 15 minutes to install. I feel like the person the day before just did not want to bother. I forgot to mention the next appointment was in 45 minutes. So he could have help me and I would not need to a second trip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing went smooth and explained to me. Geek Squad the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tune laptop and setup new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they performed a setup on the new computer and on my lap top they tune it up when got to the store was informed that it would be faster with a new hard drive i am glad the tech informed me of this wow is it fast now the girl that help me at the counter and the tech that worked on it are fantastic thank you so much i could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SoEasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad install the new software saved me a lot of time & I knew it was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly fast service very knowledgeable short wait would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues they know what they need to do happy customer here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All software was installed correctly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All software was installed correctly and the technician answered additional questions.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Transfer data from old iPad to New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowable did it minutes...set up old iPadfor granddaughter for school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tax software.. It was $40 but I was afraid of messing it up. So money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Disa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was lock and fixed within minutes!! THANK U!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rep resolved issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and the service rep was able to resolve the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad Software Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my software to my new Dell Desktop with speed and accuracy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT TEAM!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will never be without GEEEK Squad, they are the best, professional and knowledgeable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Geek Squad coverage. I am am an amateur with computers so this adds piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Great to deal with!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very polite and ask the right questions to get you everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Install program on my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did install Windows and Power point, word and excel . Also installed and web root. These item work fine.

    I would recommend this to a friend