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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,440 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Database

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data from Galaxy phone Transferred to IPhone. Data and all photos were transferred successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were more than helpful. My father downloaded malware that took over his laptop. Geek Squad was able to get rid of the virus, and set me up with new security software to hopeful keep this issue from happening again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up a new laptop. Everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad guy was fantastic! He installed our receiver quickly and patiently showed us how it worked. He was amazing and deserves a raise :) Wish I remembered his name. We tried to give him a tip and he said he was not able to do that. Bless his heart. First time I have had a service tech not except a tip. You guys and girls are awesome!! Thank you very much!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem with laptop solved. Great service. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad software installatiion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed software quickly and efficently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad far exceeded my expectations setting up my new computer. Mr. Zhao ensured it was a total turnkey operation. All files were transferred from the old computer which was also returned fully functional. Nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having issues with a product - Operator issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad goes above and beyond to help you even when you don’t have an appointment. They find a way to squeeze you in because you wouldn’t be there were if it was t important. I am grateful for that. I know make appointments- so I don’t feel as bad to take away fro. Others time! I am grateful!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Software Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up and updated my new computer. Was done ahead of promised time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed operating system software and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Geek Squad Tech Jay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 55" Samsung TV was installed so quickly and was so easy to learn about the streaming. Jay was so personal yet professional, he made the entire process go so smoothly. We go to Best Buy for everything we need because the staff is so knowledgeable about everything and so willing to help. We are always extremely satisfied with Best Buy and all its staff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Agent at the Helm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done by helpful, knowledgeable and engaging Agent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    COMPLETED AS PROMISED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything that was promised. Highly recommend the talent at Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove/replaced battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was courteous and knowledgeable and completely task quickly. Thanks much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software and One-Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad loaded all my software when I purchased the computer. At a later date, a Geek Squad agent helped me understand how my computer works along with One-Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad prepared my computer efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy customer. Sales rep was knowledgable, helpful and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    rapid response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service to correct problems done very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my virus protection on my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my virus protection on my pc and it works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The install was great, quick n easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the geek squad install! It was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The geek squad is super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad many times and they’ve been nothing but very professional

    I would recommend this to a friend