Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1413 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,413 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GoodGoing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job done quickly. That is all you want. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep. Milton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received from Milton on my wife’s new computer was the best I have ever experienced. Would gladly recommend him for an award from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was completed early, and everything worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed everything perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was handled very professionaly and all works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of people!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience with the Geek squad was great, from the customer service to the wait time to get assistance was not that bad would surely come back for any other service needs...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop to Geek Squad and was able to get in and out for a toon up on my lap top

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They did well

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install a software so that it can remove a pop up and it sure worked.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    They did an excellent job on the installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional and worked fast to install my software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never thought I'd pay $200 a year for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says I never thought I would be paying $200 a year for the services that the Geek Squad offers. However, I have been a member for at least the last three years and my membership has paid for itself in some way every single year.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    very helpful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My software was installed and ready to go. I was happy they helped me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved everything from my old computer to the new fast .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rest at ease the geek install is great and fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD installed my Desktop Tower Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer, my moniter needed exchanged he was very helpful in helping me to get a new one, the agent { Danny } explained every thing that was of important for me to know. He kept the time of each appointment on time, The agent was very respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed new software.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed new virus protection quickly when hard drive was replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad to install an updated operating system. It went fast and didn't cost much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the WIFI adapter with not issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verizon emails on outlook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know IT and can solve difficult problems. Getting a Verizon email address on Outlook is not an easy task.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    they set up my new computor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took everything from the old computor and installed it on the new one

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the software on my laptop, I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a major issue with my laptop and took it in to have the Geek Squad find a fix. They kept the computer until they were able to resolve the problem and get it back in working order. Their communications were frequent and thorough. Recommended.

    I would recommend this to a friend