Customer Ratings & Reviews

I’m generally happy with Geek Squad support and their setup and data transfer services did not disappoint

Quick and easy with Geek Squad help. No problem what so ever.

The agent persisted over twenty minutes until he finally solved the problem. He explained matters well for me.

Bought a new desktop ~ set up was handled very efficiently Then brought in a traveling laptop; did a complete check-up. When I went in to pick it up, they took time to carefully explain what was done and answered some my questions about back-up VERY IMPRESSED with Geek Squad at Marks Street, Henderson NV

It's so easy and profusely better than trying to do it myself.

Very good service. Laptop crashed and they fixed it right away! Thank you

Great support throughout the entire process for my computer set up. Very knowledgeable and informative staff.

Bought a new laptop, left it with the Geek Squad, and picked it jup the next day with all new software installed.

The Joliet IL Best Buy Geek Squad are the best. They helped explain what was wrong with my computer and what components were needed to make it run better.

amazing service, saved me time. I enjoy their company.

Geek Squad is so helpful no matter what the problem may be. A program, difficulties with a printer. They are very thorough and have helped me more times than I can count.

Please purchase your items from bestbuy. There customer service is the top of the line satisfaction

installed viris protection will renew atomactically greatjob

Good guy, most of them, very helpful and polite. They do a good job in supporting when help is needed.

It was nice to know what they were doing in detail.

Checked out my old one and they were able to save and put my data in the new one way better than I could. They were very patient with me and my million questions.

Love! Best thing ever it works wonderful! I recommend this

Works great as usual No problems easy as pie Would and will purchase again

I wasn’t sure about buying this extra support protection but realized I was even less sure about my computer skills. They helped add virus protection to our computer that wouldn’t slow us down and help with our future needs. Worth it cuz we are not spending time keeping up with what we should be doing on our own.

They did great on the install, however I had a question about the install once I got home and was not able to reach anyone and I tried for several days. My consultant Jim told me they may be unavailable even by phone because of virus. I can understand that I feel it would be fair to adjust my coverage also.