Customer Ratings & Reviews

Please purchase your items from bestbuy. There customer service is the top of the line satisfaction

Totally satisfied with my experience and I recommend

Geek squad not only did the installation, but explained all that will be done before and if anything else was needed, they explained upon pick up. Team members are knowledgeable of their skills and offer a great technical support plan for all of my household products.

Absolutely the greatest customer service I have experienced Well trained and professional group of people

They have been very helpful. We've called and took new computer in for questions we had and they've always taken their time and helped us. Very pleased with this purchase.

I was having problems updating some software on my PC and the Geek squad resolved the problem for me. I also had a problem with my audio on my PC and they resolved it quickly. I highly recommend this product.

agents transferred info to new computer fast and good

My wife and I couldn't live without them! They have taken care of every little thing regarding our computers. Always it is via the phone and not them coming to our home. Great service and always a pleasure to work with!

New software is working great. Thanks for installing.

The agents helped me figure out what was wrong with my old laptop and helped me pick out a new one that I love and installed my webroot for me!

The geek squad has wonderful customer service they are knowlegable. And know there jobs

The techs are friendly and helpful. The time it took was a problem since we use it in our business. I was told it should be 2 days and it ended up being 3.

The service was quick, and the first rep was very nice. When I returned, the new rep at Geek Squad was cold, non compassionate, and kinda rude. Better customer service is much needed in this store.

amazing service, saved me time. I enjoy their company.

I can’t really review this because I don’t know much about gaming PC’s….that’s why I asked what I should get at Best Buy & then I had Geek Squad install the items. I left it to the professionals. My son’s happy with the upgrades!

They were quick to assist and super helpful. Got everything resolved and was able to get a full refund for my headphones to get a new pair.

Geek Squad was very helpful and knowledgeable when it came to helping me to understand my new tower

The Geek Squad agent installed my TV quickly and efficiently. He was also patient with all my questions, and I really appreciated this.

It was nice to know what they were doing in detail.

He took the time to tell me what was all done and showed me how it worked and made sure the the family tree marker was installed