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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1414 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,414 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service solved many of my electronic problems and questions in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took the time to tell me what was all done and showed me how it worked and made sure the the family tree marker was installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed security on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, friendly and explained clearly what was needed to diagnose, repair & protect any future data breach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job on my Labtop. My questions were answered. Eveyone was very Polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fabulous... The were gentle with me as i am technically challanged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the absolute BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I couldn't live without them! They have taken care of every little thing regarding our computers. Always it is via the phone and not them coming to our home. Great service and always a pleasure to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best for tech support hands down and can help in so many ways with your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was most helpful and helped walk a nontechnical senior through the process of operating a new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The squad strikes again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was exceptional, I was in the store when few agents were on sight. the delay was the cause of the rating not being excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Told me and instructed me about the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very helpful and well-informed about the product. Very polite and understanding about my needs. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flatbush King

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless drop off options and quick turnaround time, trusted reputation for knowledgeable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed life alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life alert was installed for me to use. I recommend this for anyone to use if they are disabled and can't really get around very well. Life saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and got it working. I still have to use 3 remotes, but Comcast is sending me a new box, since my is old, and that should take care of the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, the membership value practically paid for its self because of the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my son’s gaming PC

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really review this because I don’t know much about gaming PC’s….that’s why I asked what I should get at Best Buy & then I had Geek Squad install the items. I left it to the professionals. My son’s happy with the upgrades!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New software is working great. Thanks for installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech there are wonderful really helpful great attitude and it's also a very clean and nice atmosphere..Im very happy with my experience...Blessings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a white for programming but it was good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad service call to install new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was great! I want to request him every time i need a geek squad service call. He even helped us buy the correct additional software we needed. He is terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Devide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service on our newly purchased laptop. Service was fast and reps were knowledgeable.

    I would recommend this to a friend