Customer Ratings & Reviews

The agents were professional, friendly and explained clearly what was needed to diagnose, repair & protect any future data breach

The agent mounted my new tv and got it working. I still have to use 3 remotes, but Comcast is sending me a new box, since my is old, and that should take care of the problem.

Good guy, most of them, very helpful and polite. They do a good job in supporting when help is needed.

They helped me solve a tedious problem in a fast and courteous manner.

They are the best for tech support hands down and can help in so many ways with your needs

Life alert was installed for me to use. I recommend this for anyone to use if they are disabled and can't really get around very well. Life saving.

I bought the total package and I'm glad I did. I've never done that before. I left my old (deadish) computer and my new computer and in very short order they moved everything over. I know how to do it but having them do it was such a breeze.

The associate was very helpful and well-informed about the product. Very polite and understanding about my needs. Thank you.

Jason was great! I want to request him every time i need a geek squad service call. He even helped us buy the correct additional software we needed. He is terrific.

Had a malware problem - they solved it and gave me guidance on preventing future occurrances

The tech there are wonderful really helpful great attitude and it's also a very clean and nice atmosphere..Im very happy with my experience...Blessings

The agent was most helpful and helped walk a nontechnical senior through the process of operating a new computer.

GEEK SQUAD WAS ABLE TO INSTALL THE OPERATING SYSTEM ONTO MY LAPTOP. ONLY DOWNSIDE I WOULD SAY IS EXTREMELY LONG WAIT EVEN WITH AN APPOINTMENT

Geek Squad service solved many of my electronic problems and questions in a short amount of time.

I m not expert on computer. I buy a new laptop. To take a class. Cynthia Smallwood. Give me a top of the line customer services. Every question I have she help me. Thanks

The agent listened and found my problem very quickly. I know They are The Very Best. I don’t want anyone else to make any changes especially on a new product. I have utilized their knowledge many times over the years. Thank You Geek Squad!! Meg7

The Geek Squad did a great job on my Labtop. My questions were answered. Eveyone was very Polite.

I purchased my I-pad from an Internet awards program & promptly locked myself out! Tech support on-line tried unsuccessfully to help - I brought my I-pad with me to visit family in NC & we called the Geek Squad to see if they could help - & they did!!

Support was flawless and precipitated a great operation of my pc

The agents transferred old data onto new computer purchased from BB. They restored all my files, loaded all my special software and got it to work. Very friendly people. Special thanks to Matthew B. and Andrew R.