Customer Ratings & Reviews
- SKU:
- 1478804
Customer reviews
Rating 4.7 out of 5 stars with 1414 reviews
(1,414 customer reviews)to a friend
Customers are saying
Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Geek squad helped me unlock my laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They helped me solve a tedious problem in a fast and courteous manner.
I would recommend this to a friend Rated 5 out of 5 stars
Efficient & Professional Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents all are very familiar in troubleshooting and corrected the issue in a timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual I can count on Best Buy to do what I need done. It took a little longer than expected but I’m very satisfied with the results.
I would recommend this to a friendRated 5 out of 5 stars
Great services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I m not expert on computer. I buy a new laptop. To take a class. Cynthia Smallwood. Give me a top of the line customer services. Every question I have she help me. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Don't buy a tech product without it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough great things about Geek Squad. Always very professional, and understanding of low tech aptitudes like myself.
I would recommend this to a friendRated 5 out of 5 stars
SusanaA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the service provided. My problem was solved and i will not hesitate to use BestBuy if i need further help
I would recommend this to a friendRated 5 out of 5 stars
PC Build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped me with a completely custom PC build.
I would recommend this to a friendRated 4 out of 5 stars
Did the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He got me into the new machine, which I had forgotten the password. Then when the keyboard / mouse did not work, I had to prod him, but he did a quick substitution and confirmed that my mouse did not work, so I got a new keyboard / mouse, and I was set.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the total package and I'm glad I did. I've never done that before. I left my old (deadish) computer and my new computer and in very short order they moved everything over. I know how to do it but having them do it was such a breeze.
I would recommend this to a friendRated 4 out of 5 stars
Windows 10 OS Re-Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Windows 10 OS crashed. I was disappointed that no one could explain the cause. However, Geek Squad tech support was able to uninstall the old version and reinstall a new version. The Inspiron 17 laptop works like new now.
I would recommend this to a friendRated 5 out of 5 stars
Review of Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great!! Worked on my laptop & got it scam-free!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Helpful staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly staff and very professional Timely available and on time for appointment time.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are fabulous. Made getting a new computer a seamless transaction. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Printer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad provided maintenance on my printers. Jeremiah was able to get them up and running in no time.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Software install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Support was flawless and precipitated a great operation of my pc
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad talented and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful staff. Efficient, patient and kind. Answered all questions as well as made valuable suggestions
I would recommend this to a friendRated 5 out of 5 stars
Easy breezy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.updated and installed relevant software to the new laptop. did not have to worry on setting up the laptop.
I would recommend this to a friendRated 5 out of 5 stars
GREAT AGENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this service for years. I know that I can count on the courtesy of the agents and the expertise in repairing my equipment.
I would recommend this to a friendRated 5 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best service that has earned my faith, trust, and respect for being the best Geek Squad is n Los Angeles.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad software set up & installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and excellent service with friendly advise and tips for usage.
I would recommend this to a friend