Customer Ratings & Reviews
- SKU:
- 1478804
Customer reviews
Rating 4.7 out of 5 stars with 1414 reviews
(1,414 customer reviews)to a friend
Customers are saying
Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
greatest service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fast efficient love the service at the store i am very greatful to the employees there its the best store i have ever been in
I would recommend this to a friend- Cons mentioned:Knowledge
Rated 3 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While your people are very courteous and try to be helpful, they are not as knowledgeable as an individual that I get to help me with my computer related issues.
No, I would not recommend this to a friend Rated 5 out of 5 stars
computer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service friendly knowledgeable really made my day they put a smile on my face
I would recommend this to a friendRated 5 out of 5 stars
Quick File transfers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents transferred all files from my old computer to an external hard drive as well as to my new laptop in record time. It was complete in less than 2 days !
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very knowledgeable and my repair was done quickly. Thanks for the great job.
I would recommend this to a friendRated 4 out of 5 stars
Good work; bad automated scheduler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work on my devices with good verbal support and instructions. Scheduling an appointment was difficult navigation.
I would recommend this to a friendRated 5 out of 5 stars
Computer fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a great job, fixing my computer and getting it back online for me
I would recommend this to a friendRated 5 out of 5 stars
Great group
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great group of techs at the Christiansburg store. They were very helpful and polite.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my HP laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Polite & prompt service from beginning to end. Great job Billings crew
I would recommend this to a friendRated 5 out of 5 stars
The Best!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents serviced 2 of my laptops. They provided exceptional customer service.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad transferred my data to new PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful help. Would have been happier if I could have gotten the computer back on Sunday before closing, instead of coming back on Monday, when I had to cancel a medical appt.
I would recommend this to a friendRated 5 out of 5 stars
Great service. Wonderful people.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Geek Squad 3 times so far and they are terrific. They will answer any questions I have and stay with me until I am completely satisfied. The people are very friendly and very patient. It's like having my own personal help desk.
I would recommend this to a friendRated 5 out of 5 stars
Transfer of data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very responsive to my needs. Explained everything well.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got me new Computer up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was punctual, received notication day before Appt. S well as call 1 hour before arrival .
I would recommend this to a friendRated 5 out of 5 stars
Make an appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make an appointment. Don’t think that you can walk into a a store and just get something done by geek squad. So many people make appointments. Do this online before even thinking about coming into a store
I would recommend this to a friendRated 5 out of 5 stars
Great help when you really needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast! Efficient and very friendly. Best geeks in town :)
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me get my new tablet working!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great person who helped me!! Very helpful and patient!! I appreciated his helping me set up my new tablet and I was having problems!!! Don’t remember his name but a very competent and nice young man!!
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad patiently worked to understand my issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their service keeps my sanity. I like the appointments but there are times I need to meet them NOW. Fortunately I was seen when I arrived. Making friends helps them understand me.
I would recommend this to a friendRated 5 out of 5 stars
very satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had to use this service 1 time so far. but my experience was A1. Good value
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad handled my computer quickly .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents cleared my computer and installed a new hard drive, unfortunately they installed a Microsoft 11 and I wanted to stay with Microsoft 10.
I would recommend this to a friend