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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,440 reviews
  • Rated 5 out of 5 stars

    Excellent help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a new computer for someone who is not real computer savvy can be a stressful time. But thanks to the very understanding and helpful people in the computer area it was a much easier time than I was expecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped tp scrub the machine and reinstall essential programs. Spent a lot of time explaining the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good but incomplete. All programs installed are so far performance the minimum expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KarenF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and hooked everything up. They were very knowledgeable and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help when you really needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast! Efficient and very friendly. Best geeks in town :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad handled my computer quickly .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleared my computer and installed a new hard drive, unfortunately they installed a Microsoft 11 and I wanted to stay with Microsoft 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to extend my appreciation to the Geek Squad team at Superstition Springs Best Buy Mesa, Arizona Location. A great team of experts always there to provide excellent knowledge and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT A Computer Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the computer person that is why I have GEEK SQUAD! They have always taken care of my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very handy and easy to access. I didnt have t9 wait weeks for an appointment or weeks to have my laptop fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problem with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was able to fix my laptop and put protection on it so nobody can hack into it. I was very pleased with their service and will continue to utilize them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful and quick service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting 2 days for service to be completed, it was done the very next day. I picked it up and they showed me where everything was and how to hook everything up when I got home. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my computer so that it was as much like my old one as it could be! Just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a really good job, and I would recommend them to anyone that need's help with their electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    done quickly and efficiently. all data was saved. helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Timed Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although its obvious that the Geeks can only spend so much time with the diagnosis, they do seem to genuinely want to fix your problem before they recommend that you leave the computer. I get a feel that they know BB is a pretty expensive computer repair option and want to help you avoid the costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although the agents were so very helpful and professional, The young lady that greeted us was very rude!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job referring the type of memory I needed and keeping me abreast of the repair. They were timely and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on using geek squad online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the times I needed Geek Squad help online the techs have all been very knowledgable, helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick reimaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the guys in the Squad were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me add my an email account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents are always so nice and helpful. I couldn't add an email account to my new computer. They helped me and made me feel valued.

    I would recommend this to a friend