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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1414 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,414 reviews
  • Rated 5 out of 5 stars

    my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi Tom, looking forward to getting my new laptop from you. Thank you for your time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was excellent so professional So helpful and Chris and Brendan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best, especially Bob from Saugus. Very thorough and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very fast and good at explaining all of the features of the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the service from the Geek Squad, the service was done quickly, and got excellent one on one information. I would recommend them for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did another wonderful job in setting up the new computer purchased from my grandson. He loves it and will hopefully serve him for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spyware installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad installed spyware on my daughters computer and removed third party games and un needed content that was slowing the computer down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went well but didn't get a call

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was properly set up but I never got a call it was ready. I showed up the next day in the late afternoon to check on when I would have it and it was ready. I was told they were very busy. If that's so, why are they closing this store??????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kristopher's the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristopher was very kind and helpful. He answered all of my questions and explained the features of my new computer and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall having the geek team availablehad for the customer will take out a heavy load of stress. So I am glad that Best Buy's has this type of team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nocopyregistry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service person was very nice. Unfortunately they were not able to help me with my copy of an app from my old laptop which does not copy the registry’s and therefore unusable. That Quicken!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting up and eliminating unneeded software. Turnaround time quick. Making appointment made the whole process faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed the Office stuff which I could not do thereby making this transition much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded with confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a new computer and of course I had Geek Squad install all necessary files from my old computer to ensure it is done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new software on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with my services provided by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs transferred my stuff from the old computer to the new one. I have been in 3 times to get help and they did fine but I still am having problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys walked me thru all the features of the new laptop and had everything installed that I asked for and made great suggestions. Would recommend them highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Betty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service always answer any questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They all pulled together to get the job done. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with everything,the agents explained everything about the problem with my item

    I would recommend this to a friend