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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,440 reviews
  • Rated 5 out of 5 stars

    Squad Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed the Office stuff which I could not do thereby making this transition much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best, especially Bob from Saugus. Very thorough and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was excellent so professional So helpful and Chris and Brendan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond you are a rock star. Thank you for your amazing customer service. Almost impossible to find these days!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work. Didn't like I had to pay 40.00 cause spending money on the computer they should include some kind of help for us seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a great deal on just the right, new tech TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installer was really good and informative. Did really good on setup. She came right on time. She fully explained the remote and some features that were new to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Discovered an issue with the open box laptop I had bought. Happy not to get home & find a problem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with everything,the agents explained everything about the problem with my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad saved my laptop. I had a problem with my laptop shutting off and freezing up. They serviced my laptop and not it runs like new, Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about making sure my new computer was set up. Always have the geek squad set up for me. All questions get answered and never have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech !!! Very informative, patient, and knowledgable. He took the time to explain everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful. There are certains things with computers i just can't do by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Agent installed my virus protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my virus protection and walked me through each step. I am happy I can get service from my home. The agent was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what I requested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reset my PW as requested. Thanks for the help. had to call to check status and they said they just got done. Hmmm. I can buy that, but seems odd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of fixing my computer problems. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad moved old computer to new computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They moved my harddrive info from old laptop to new and set it up exactly how I wanted it. Spent all the time I asked of them in a professional couteous manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave great advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support analyst was a rock star - gave great advice, was kind and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Virus Protection Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new virus protection software on all of our computers. They were wonderful to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new software on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with my services provided by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They all pulled together to get the job done. Great service

    I would recommend this to a friend