Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1414 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,414 reviews
  • Cons mentioned:
    Knowledge

    Rated 1 out of 5 stars

    very slow service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not satisfied at all, sales and techs don't share even suggestions to problems. insufficient knowledge to talk about products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was prompt, business like and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad be did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install software upgrade to new computer I purchased. Full explanation given on ease of use and details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are amazing, patient, and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed software and tune up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was much impressed with the attention to price and functionality for the services provided. very well pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Very satisfied with the computer service provided by the geek squad Pacoima! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt actually need it cus it was easy to i stall but glad to know they could have done it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing the program and answering my questions. He was very careful with the COVID protections .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help when needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They optimized and set up the computer, we were under a dead One which they were able to meet. Spokein plain terms when we went in to pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad fixed my sons game console in the matter of just a few minutes, young man was helpful and very courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still have new problems with the main computer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tower has to go back, as it is still having problems: 1. While reading a page, it changes to something different. 2. Still getting the same pop up This happens at the end of the day, as if it was just tired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank u

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me during finals week. My whole computer had to get wiped and it was a near new MacBook Air at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep and geek squad member were professional, extremely knowledgeable, and friendly. I totally felt like a very valued customer. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix my phones and computers very quickly also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installed the software when I bought a new computer. Fast and efficient. They set up my email also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experiences

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad “The best “!. Not going to say more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When every thing goes wrong, they may it they make it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Factory reset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for taking care of the issues that shut down my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed all that I needed on my new desktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joh Armstrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my e-mail on my new computer and on cell my phone

    I would recommend this to a friend