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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1414 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,414 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, without a doubt. Always helpful and friendly staff. Willing to take the time to explain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hours spent no resolution to sincing with printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative and prompt service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pleased with the assessment of our problem and it only took a couple of days to remedy the problem. We were really appreciative!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the problem; it took some extra time due to Covid issues and having to send the laptop in for service, and then scheduling a pick up, but the issue was resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the impossible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job on my father’s laptop. Able to use and fix passwords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation completed earlier yah promised. Upon picking up computer, the staff took the time to explain the computer’s operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed my software and when i picked it up showed me how everything worked so i was comfortable using product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy drop off and friendly staff! Very fast return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed operating system, Adobe software, Chrome, and Microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate Geek staff help and recommendations

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great in diagnosing, letting me all services They could go under my plan, and installing the recon software. Atmb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech kept me informed of his arrival time and was very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fine as expected. Geek Squad members answered my questions the best they could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were so helpful and so informative thank God for them took the time 2 help my son and I a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appearance and efficient service. Answered questions on software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software install the easy way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to get you computer set up and software ready to go. well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service Super fast service. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    k Squad Software Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer was done in day and they did the moving of my files - everything and found everything just where it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderfully helpful and patient and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a tune up to my laptop. The only mistake was they deleted a paper I typed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what the question or problem, they are right on with an answer. They are polite, patient and right on with their answer

    I would recommend this to a friend