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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,440 reviews
  • Rated 5 out of 5 stars

    Very helpful, patient, and provided quick service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed everything my computer needed to get it back up and running again after it got serious viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a tune up to my laptop. The only mistake was they deleted a paper I typed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad store agents are awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate this stores agents helping our kid. The staff helps keep our kids electronics at the forefront if his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service Super fast service. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy drop off and friendly staff! Very fast return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install all updates in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had the computer for one day and put all the up to date things on so we didn’t have to worry about a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and was respectful and professional and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put it back please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs know what they are talking about and do a great job I was happy with their support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great support people Have used them a few times Know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always doing excellent job. Staffs explained procedures and processes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad routine maintence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is professional, knowledgeable, and very customer-centered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to the rescue They are always there to help never felt like I was being overpriced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Great Squad"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would absolutely recommend Geek squad. Nick, Zach and Jacob did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was set up a head of the projected time and done correctly. I am happy with the Geek Squad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don’t go to best buy for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if i could give less than 1 star i would, they had my pc for one entire week and didnt even touch it until day 6. i went in on day 7 to check in on my pc and they broke my cpu and bent all of my pins then proceeded to claim that it wasnt them that broke it and it was like that when i dropped it off (it wasnt at all like that when i dropped it off) i later claimed my refund and demanded my pc back and they had the audacity to tell me i should invest into some new pc parts. ABSOLUTE TERRIBLE customer service and support and i suggest if you have any problems with any technology period, take your problems elsewhere. because best buy is not the place for repairs. hope this helps! p.s. ALSO VERY OVER PRICED!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tech support plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a tech support plan is cheaper than paying each time for assistance with the computer or software problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At your service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are easily approachable and helpful. Easy to speak with and clearly provide information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad “The best “!. Not going to say more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix my phones and computers very quickly also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my laptop....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The again doing good job to installed and explains me so I can understand how and what I can deal with the working...

    I would recommend this to a friend