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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1414 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,414 reviews
  • Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store clerk very helpful ask if I needed help said yes and right away helped find what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped My Technically Challenged Husban

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped my husband unlock his iPad and reinstall iOS . Then walked him through setup slowly and patiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, very knowledgeable employees, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful ........... ......... ..... ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super team member set up my PC LT.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install/setup of OFFICE. Purchased the Total Tech Support Plus from the ILM BB store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good valve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the service. had programs installed into new computer along with files from old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A keeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there always on time and know their stuff .They never let you down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! They take care of all my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn’t install streaming as directv didn’t give me a box I needed for additional tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a fix my computer to make sure it’s running great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my computer so I can have maxim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated and installed various programs for me. Recommend what not to install on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast service by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents cleaned out my PC and reloaded almost all I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best experience ever! Really helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    webroot is Worth every penny and geek squad is very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLED MY FILES FROM ONE COMUTER TO ANOTHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fabulous job and did it super fast, especially the customer service agent she was Cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have help with new computer. Love the GEEK Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad finish the repair quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleaned my system from computer viruses in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great people, service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and service, but I found that when items go outside of the facility, your product get neglected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician helped me with a factory reset of my Android Phone, clearing two pieces of malware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad took minutes to install it !!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing software is something that always scares me. It was too easy to let Geek Squad do it !!!

    I would recommend this to a friend