Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1414 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,414 reviews
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very friendly and helpful. Work completed in no time at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Take your time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit inpatient at times. I needed to ask questions due to me not understanding the tech language

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast install in under 4 hours. Saved me from having to repeat my semester in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach went above and beyond to make this a smooth and easy decision and purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever made. Very affordable and worth every penny. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. It was a very smooth transition to my new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad not that bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should not have ask to install the webroot because it only least 1 year and I have to make a call to cancel it which I might forget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fixed my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help, we’re able to finish my laptop on time and in the time frame they specified.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Software install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was most helpful installing the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed software and transferred data from old computer to new in 2 days. Answered my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of software was performed without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Charges.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges. you plug it in to the car cig lighter, and it charges your device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was brought in to remove Administrator Password. I still have that on my laptop. Still asking for Administrator password. Also, all of my documents are gone. They said there was a virus and that is why my documents had to be removed. I am not happy that I still have the Administrator on my laptop. I would like all of this to be fixed when Geek Squad comes to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recomend using this service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and was able to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. It was amazing. I was very satisfied with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in and out 15 minutes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that connected and mounted my television..one word...AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better for the GeeK Squad to set up , since they have the knowledge of computers, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We got excellent service

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were great they helped us get our iPads up and running we were so thankful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed updates

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agent (female) was helpful. The second agent did not want to be bothered with me; I found him to be very rude and I left to never use the service again; my loss of funds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the staff are helpful and they resolved my issue.

    I would recommend this to a friend