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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,440 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful in setting up my wireless printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techn goto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fast install and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and I will always recommend to a family member or friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech/service plan - excellent idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no point in getting the service person's email as they apparently never check it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at the geek squad area assisted me and were able to start up my computer with the programs I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad help me soo much they are great thank you for helping me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless installation. Highly recommended. Safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, accurate & professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks so much for installing software by the next day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was ok. Addressed my concern.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was not thorough and felt like I was wasting his time. No explanation and customer service was mediocre

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good and prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. Geek Squad checked our computer thoroughly and gave his recommendation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad broke my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service ever is an understatement. If 0/5 starts was an option that’s what I would rate it as. Geek squad member Derek managed to erase all my files photos homework and documents and break my laptop in the process. Mike the manager couldn’t even apologize or offer a solution and lied to his regional manager about how he handled the situation. Only reason software was installed was because of another team member Jose. He took full accountability and responsibility for Derek and Mikes incompetence and carelessness. What was a “quick fix” turned into me losing years of work and irreplaceable memories. Thank you geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Used many times. Glad to have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She helped me with my iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveli, attentive, very respectful and helpful lady!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Geeks, poor web site

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were great. Your web site isn't helping me install WebRoot. The link to install I got in my email is no longer available. My delay in installing was because I had already purchased webroot when I was in Virginia. Now that I need to renew, I am offered another purchase when I try to use the key provided in the email...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek squad installed my laptop to get it running..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech tech tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome group of folks at this location in Victory Lakes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would be lost without

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Geek Squad for all my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wide screen and the easy control of the icons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied w/ purchase. Saved me more money vs. other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed data backup of Passport

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent remotely installed the Passport auto backup.

    I would recommend this to a friend