Customer Ratings & Reviews
- SKU:
- 1478804
Customer reviews
Rating 4.7 out of 5 stars with 1440 reviews
(1,440 customer reviews)to a friend
Customers are saying
Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Geek Squad serviced my computer sooner than expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed new operations system, upgraded my hard drive, and installed webroot.
I would recommend this to a friendRated 5 out of 5 stars
great software installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had no worries with Best buy software installation
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Helpful with Samsung watch setup with a samsung phone
I would recommend this to a friendRated 3 out of 5 stars
Had to have the re install twice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid the geek squad to install a adobe photoshop program... and had to come back because you could not "open it"... the it took them about 3 additional hours to have them re do the instillation. But I am still glad I did not have to do it with my slow Intrnet connection!
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great staff, awesome workers, knew their stuff....
I would recommend this to a friendRated 4 out of 5 stars
Thanks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was extremely professional and fixed my computer issues.
I would recommend this to a friendRated 5 out of 5 stars
great geek squad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after many problems with my computers I always turn to geeksquad
I would recommend this to a friendRated 3 out of 5 stars
Data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When taking out the data from the original tower and putting into the recently purchased HP tower, there were some items on the original tower that were not transferred properly to the new tower.
I would recommend this to a friendRated 5 out of 5 stars
great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I fell great that if something would happen protected
I would recommend this to a friendRated 4 out of 5 stars
New home purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just want to make sure I receive the 10 percent discount off my purchase
I would recommend this to a friendRated 4 out of 5 stars
applince dilivery.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivery was was 8:30 am that was perfect . both driver and helper did a good job .
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Donnie was the nicest smartest guy ever, and he was cute
I would recommend this to a friendRated 5 out of 5 stars
Great computer for college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and product for money from Best Buy!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Geek squad software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installed software on computer worked ok.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for uploading your review! We're happy to hear our Geek Squad provided the support you were looking for, and we hope this is the kind of experience you continue to have with us.
Rated 4 out of 5 stars
Incomplete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have preferred a little more detail when switching from Windows 7 to Windows 10
I would recommend this to a friendRated 2 out of 5 stars
iPad Restore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an appointment and the female sales associate took 2 people before me who walked up after me. I had a 2 o’clock appointment. I asked the sales clerk in order to restore my old iPad to the original settings if I could do it in settings? He said I had to pay $39.99 to have them do it and download the recent operating system...I had 10 point something and it was upgraded to 10 point something...I don’t understand why they couldn’t just tell me if I was correct on how to make my iPad in its original state, a few point upgrade to the operating system surely doesn’t make a big difference. I just purchased an iPad 12.9 in September 2019 for over $1,000 and I wanted to give my old iPad (which I also bought at Best Buy) to my Grandkids...they are very young and won’t be doing big things on it... Seems like a racket to make money to me...
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
Unlimited!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year unlimited service to take care of all your devices, well worth it!
I would recommend this to a friendRated 4 out of 5 stars
On pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not tecksavie it did help. Could have more explaining to me
I would recommend this to a friendRated 4 out of 5 stars
Helpful getting my computer and phone running bett
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was knowledgeable and didn’t try to make me feel like an idiot
I would recommend this to a friendRated 4 out of 5 stars
Installed my software to laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They loaded all of my software and virus protection quickly.
I would recommend this to a friend