Customer Ratings & Reviews
- SKU:
- 1478804
Customer reviews
Rating 4.7 out of 5 stars with 1442 reviews
(1,442 customer reviews)to a friend
Customers are saying
Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my Pinterest account and I don’t know password. Agent Monroe is horrible and hateful. The 1 800 number no speaks good English.
No, I would not recommend this to a friendRated 1 out of 5 stars
Watch your credit card statements carefully!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how it happened, but after purchasing Geek Squad protection found an unauthorized $585 charge on my card to Best Buy.
I would recommend this to a friendRated 1 out of 5 stars
no installation/set up done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed nor set up the computer. Yet it shows as installed/set up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t trust Geeks to have any honesty or integrity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed software without any authorization and laptop was remotely managed from that point on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to be able to use it and the Geek Squd does not answer my phone calls!!!!!!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Clowns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any get into my email so why did I have to pay they are worthless
No, I would not recommend this to a friendRated 1 out of 5 stars
setup and install flight simulator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software was not installed and Best Buy has my computer. Email says order is complete.
No, I would not recommend this to a friendRated 1 out of 5 stars
Experts did not know what they were talking about.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad needs improvement on knoledge about chrome and PlayStation counsel.
No, I would not recommend this to a friendRated 1 out of 5 stars
My laptop still has virus.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was at the store my laptop had a virus and still has virus
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It's always frustrating when appointments are not readily available. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok I miss understood what I was paying $200 for
I would recommend this to a friendRated 1 out of 5 stars
Poor Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See my comments about In Store Geek Service. Poor Service!!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It's always frustrating when appointments are not readily available. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
loaded a bad windows into my new sys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad geek loaded a bad windows 10 into my new sys
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad updated my MacBook Pro!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad updated my 2012 MacPro to Sonoma, which, at the time was the newest version of Apple, before the latest version was realeased. It works great. Im able to attend my Undergraduate classes now as they required a newer Macbook pro to access the curriculum.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent repair service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was professional, thorough, and expedient. My PC issues were identified and fixed quickly, and the team made sure my item was fully operational before it was returned.
I would recommend this to a friend Rated 5 out of 5 stars
Tech Experts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expert tech support. Appointment scheduling was easy and timely.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad transferred all my data and everything is there! They were very professional, very nice and went thru everything when I came to pick up my computer. Expensive but worth it!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
U want the best hit the springhill store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associates at springhill geek squad are subpurb. Bought a xomouter had thinga transferred. Such a enjoyable experience. Ty
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad was with us through the WHOLE process!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE love our Apple Geek Squad. From the moment the old computer failed to the purchase of the new computer, the Geek Squad stayed connected with our process.
I would recommend this to a friendRated 3 out of 5 stars
GEEK SQUAD TRIED!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was called and told my computers were ready to pick up and everything was done. When I went to store to pick up , found this was not true, spent another two hours at store with very helpful Geek squad people to get everything (I thought) transferred and installed and passwords installed. Nothing was said about any problems with transferring my Bookkeeping program to new computer. I get home and NO BOOKKEEPING program. This is Tuesday March 12. Did no one check out computer--the dvd door on front of computer will not open.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did every thing right in store. It was perfect. Took the time to help me.
No, I would not recommend this to a friend