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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1408 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,408 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Difficult request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult request. After two tries by different people, a third person successfully was able to do what I asked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Above 5 Star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again that team in Southfield, Michigan, took time out for this veteran and explained everything in detail, and it was a pleasure buying the total geek squad for tax and the total plan and everything. I was truly surprise of the professionalism that they showed me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Let Geek Squad do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has always been stressful to get a new device and ensure that all the info from my old device is saved and transferred. Geek Squad did the transfer and I now have all info intact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that help me. Was very nice and helpful. I'll be back and also I well tell my family and friends about him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly identified the problem and had me back in business with my laptop. The tech was very knowledgeable and friendly. I enjoyed the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I messed up my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a phone issue a few weeks ago, I'm not sure what I did, but I could no longer access my phone, I went to the local Santa Clarita store the next morning and within 30 minutes, my phone was fixed and working! Great Customer Service! Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Happy I used them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful & fast. Really took good care of me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad membership are a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I have used this more than I have ever imagined! Got my computer fixed. Got great discounts on all my purchases, and the squad people are very knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    installed & transferred everything to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so incredibly helpful and fast. I'm disabled and can't sleep from spine damage. It is my main distraction. They worked really quick to get it back to me. I really appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting help from Geek Technicians has been very beneficial to me as l launch my new business. I usually interact with the hem remotely and find their services very useful when it comes to challenges I run into with my computer and copier. I hope I can become a member soon.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Software installation

    Rated 5 out of 5 stars

    Transfer Of Data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They transfered my data from one computer to the other. And installed some programs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Erie buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed new software, transferred files from my old laptop to the new laptop, etc. They installed Webroot, Chrome in a timely and efficient manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents transferred data from old computer and new computer works beautifull

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek Squad gets me connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to connect a new computer and set up a router to support my business. The GEEK SQUAD Agent was punctual, efficient and knowledgeable...Agent Peters was personable and friendly as well, which made the entire experience a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness, Speed

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and knowledgeable. Prepared the device in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad that helped transfer my old phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the BEST EVER that went over and beyond to help me !!!! I will definitely use them again and recommend them to my friends!!They not only helped me with my problem, but stayed with me for over an hour to make sure that the problem was fixed before I left the store!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geeks EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff! They will answer any and all your questions. There is never a stupid question to ask. The treat you with respect every time you deal with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer is clean and safe now! Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oce again geek squad saves my bacon! Quick friendly and efficacious. My rectangular friend was freed of spyware and malware that threatened my security. Then they topped it off with a tune up so I could whip through tasks once again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Brian did an outstanding job setting up my printer and should be commended for his expertise and professional service. His service went far beyond my expectations. He is a tremendous asset to Geek Squad! Thank you Brian for a job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsesome experience...the crew got me together and im cpu illiterate

    I would recommend this to a friend