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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,440 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my battery quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is working great now with my new battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Difficult request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult request. After two tries by different people, a third person successfully was able to do what I asked.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    installed & transferred everything to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so incredibly helpful and fast. I'm disabled and can't sleep from spine damage. It is my main distraction. They worked really quick to get it back to me. I really appreciated that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad membership are a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I have used this more than I have ever imagined! Got my computer fixed. Got great discounts on all my purchases, and the squad people are very knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek Squad gets me connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to connect a new computer and set up a router to support my business. The GEEK SQUAD Agent was punctual, efficient and knowledgeable...Agent Peters was personable and friendly as well, which made the entire experience a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Software installation

    Rated 5 out of 5 stars

    Geek squad plan is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new software and cleaned up operating system. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job in diagnosing the problem and fixing it in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Brian did an outstanding job setting up my printer and should be commended for his expertise and professional service. His service went far beyond my expectations. He is a tremendous asset to Geek Squad! Thank you Brian for a job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who helped were very patient and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very patient with me. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer is clean and safe now! Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oce again geek squad saves my bacon! Quick friendly and efficacious. My rectangular friend was freed of spyware and malware that threatened my security. Then they topped it off with a tune up so I could whip through tasks once again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Erie buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed new software, transferred files from my old laptop to the new laptop, etc. They installed Webroot, Chrome in a timely and efficient manner!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek was courteous, fast and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of a laptop required that the geek squad had to transfer all of the files in my previous laptop to the new one. This was done quickly professionally, and they answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install office package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aeson helped me. He was extremely efficient and polit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of obstructive software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was competent and efficient. He answered all my questions. I will definitely return with any similar problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer to replace a 8 year old one. I use some obsolete software (123) and had 3 CD's I had collected over the years. They were able to install it and is working great. I also purchased a SSD drive to replace the HD and had an external hard drive I used on my old computer and they put all my old stuff on the new drive. Now a Happy Camper!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the services they offer, very friendly and understanding staff that will go above and beyond to help you with your problem with your device. Definitely would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad team ha assisted me was great In addition to installing the Microsoft Office software they also helped me organize my files and multiple emails accounts I was having problem with

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my data and pictures were transferred from my old hard drive to the new computer. They explained to me how to access my info in a way that I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad spent a good amount of time with me when I needed to transfer from my old iMac to my new!

    I would recommend this to a friend