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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1665 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the 49" Class (48.5" Diag.) - LED - 1080p - HDTV for its excellent picture quality and affordable price. Many customers were impressed with the easy setup process and the superb sound quality. While some customers wished it were a smart TV, most agreed that the cons, such as brightness, refresh rate, motion blur, and remote control, were minor and did not detract from the overall positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,665 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV worth for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great TV. Picture quality is excellent, streaming is very fast and the streaming menu very convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a great buy . It is super easy to set up , has a great picture , sound is also great. I don't see any negatives .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and have no complaints... The set-up was relatively simple. The quality of picture is very good. Great TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very straight-forward and easy-to-use non-smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for the Black Friday (2015) doorbuster price of $149.99 and can safely say that it was worth every penny at that price. This is a standard (non-smart) TV that is easy to setup and operate, offers an excellent, vibrant picture in 1080p, and provides 3 HDMI ports, which has been more than sufficient for my needs. I would say that this has been my best TV purchase to date.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these TV's on sale for President's Day. The price and quality were unbeatable. Great picture and good sound. Highly recommend. I did have an issue with one of the tv's 2 days after setting it up. It had a large light/dark shadow on the right hand of the screen. Returned it and was given a new one with no problems from Best Buy. Have not had a new problems since then.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my TV about a month ago. The picture is great and good sound. Easy setup. I have really been enjoying my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Mounts easy, nice picture. Easy to operate. Best thing was the price. It was a steal for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad on his birthday and he loves it. Picture is great and the value is excellent for the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. My Mother owns the same brand. Her's excellent color. This is the reason I purchased the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great deal and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this tv on black friday and was a great deal. The tv puts out a great picture and is simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV when it's on sale for less than $300.Good price for a large TV. Been used it for 1 month, so far good, picture was good. I hook it up with a 5.1 sound system with optical cable. I have many steaming device, so a smart tv is a waste for me. This is a perfect TV for my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    good product, bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product, along with its price. I have bought Toshiba products in the past and have never had any issues with them. I completely trust this brand. The TV was easy and quick to set-up. Picture, color and sound quality is great! For the price I paid for the TV, I am a very satisfied customer. Now as for the customer service that I had to deal with, I am very unhappy with it. I have bought many things from Best Buy before, in store and online and I have never had issues with customer service before. I bought this TV online and once I put the order in, I received an email saying that they would inform me in 45 minutes when the order would be ready for pickup. I waited 2 hours before I decided to give the store a call. The representative that I talked to was very rude and arrogant. She didn't answer properly. All she kept saying was that they only had one person managing the orders (which is understandable), and when asked approximately how much longer I would have to wait, she hung up. After this experience, if I have to buy another product, I will look somewhere else and only buy it here as a last resort.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for price great resolution beautiful picture great sound couldn't ask for more for under $300

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a budget purchase. You cannot apply the same standard of expectations to this set that you would apply to one that costs a third or twice as much. Now for the details: Nice and bright, looks good once you fine tune the settings. Strongly consider buying an HD Cable/satellite feed from your provider otherwise this TV will do you no favors in the picture department, like most LED's. The sound is good and we are thrilled with this TV being used in a spare bedroom for guests and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    What a DEAL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded tv in living room. Could not pass up this bargain ($350). Great picture (1080p). Easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Very nice TV for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was exactly what I was looking for, price and quality of product is much better than I could have asked for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV. It works. It shows moving pictures. Great for the price I paid. Not as good as a more expensive TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first tv I love it ready to get another just awesome quality great price thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, Large 49", Very good speakers DTS, Good picture quality and color, Adequate number and variety of connections. Though it does lack some of the features of more expensive models 120hz, smart features, fancy look, etc., Overall great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Works great and picture is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is easy to setup and use. Picture is nice for 60hz. Not the best but well worth the money for it

    I would recommend this to a friend