Customer Ratings & Reviews

This hotspot was not able to catch any WIFI providers. just an hour southwest of Mpls/St Paul . I was so hoping that this would be the answer to me finding a signal. Took the Solis hotspot back to Best Buy

Got it as a gift for kids without wifi service. Working well, so far I am told.

I was excited about the Wifi hotspot because I needed it to connect my laptop to work from home. I paid for the $90 10gb plan and that sucked my bank account dry. For $90 Solis should provide for data. I spent $200 in 4 days because my kids connected their phones and laptops to it also. So I stopped using it after two weeks and I had cable wifi installed.

It’s nice if there is a cell signal and it will pick the best carrier Verizon, AT&T, or t-mobile. But it’s honestly not worth the money when you can use your phone as a hotspot.

SLOW, Sluggish, less high-speed data on unlimited monthly plan than on a cell phone plan for the same cost. Would have returned it if the return policy had been longer than 14 days.

Bad service, really poor tech support , the product could be good with help to start up and use it , I felt misled about the whole deal and returned it ASAP and am in a dispute about a 30 Unlimited USA Wi-Fi then I was never able to use they had no desire to try and credit it back or even work with me in anyway I just want the money

This is supposed to be a global hotspot. It’s not! It will only work if they have a partner network in the area. Rural areas, forget it. We were even right next to an interstate and it wouldn’t work. However, driving from coast to coast, it worked great.

Our daughter recommended this device as she has one. We travel so this will be useful.

Don't waste your cash. Your cell phone hotspot is way better and a lot less expensive. The only valuable thing about this is that I now have a bright orange paperweight. But I don't like the color orange. So... Yeah. Pass this one up.

Good product that came in very good package. And the shipping is faster than the expected date. Thank you.

I thought this product would be useful for home use, and it’s not! The gigs run out so fast and are expensive to reload there is no option of monthly WiFi payments on the app. The app is actually not helpful only for battery life.

Dependable WiFi hotspot, this is used in a rural setting and produces a good WiFi connection.

Excellent product! Couldn't be happier with it, or my experience with Best Buy.

I was very excited by the reviews I read. This device could barely handle one device let alone several in spite of their claims. Stopped using it. A waste of money

Bought this for our camper, but it can't seem to hold a signal. Even when it finds a signal, the network doesn't show on our phones. Tried to connect to it at home, but phones still couldn't see it. One of 2 laptops was able to connect at the house, but not at the camper. So, it's pretty much useless for us. I'll be trying to return it.

So far so good! I've been using it in the car and for mobile work locations.

It just didn’t fit my needs will return to purchaser.

Didn’t work for me . Doesn’t take an SD card needed for hacks.

On 11/19 Saturday I bought a 1GB pay as you plan. I used it for 1/2 mainly browsing websites. Both my phone and MacBook use low data mode for Solis. Next, the app says you have no plan. If I exhausted the data, it should say that. There is no visibility in what device used how much data. There is no support, the app live chat support no one responds. The return windows was 14 days so stuck with this device. Overall, I cannot recommend this device to anyone.

After renting pocket Wi-Fi’s on my last two trips, I decided to purchase my own and went with this product. I purchased it through their site over black Friday and purchased 20 days of unlimited data for our trips. I usually stock up on data during their 50% sales! There is no expiration date after purchase I believe. It ends up being a great value when phone companies charge $10 a day for international or rent one with whatever plan you chose. My husband set this up and I don’t remember it being hard. We watched the video and the box came with instructions. They send a separate email for the data and it’s loaded to your account on the app for use. Connection was easy and the battery life is pretty good! We used it as a backup to our battery packs for all day adventures. Sometimes you have to restart or refresh connections when going from one place to another but it’s not a huge deal. I like the look of their new 5G pack so might upgrade to that at some point, but for now, this will get me through my travels for the next year. Worked well in Peru - Heading for Denmark, Sweden, Norway, Thailand and Japan before the end of the year.