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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10012 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the sound quality as the standout feature of these headphones, frequently praising the impressive audio performance and deep bass. Users also highlight the exceptional battery life, lightweight design, and comfortable fit, making them a popular choice for daily use. While the overall experience is highly positive, some users have noted that the maximum volume level could be stronger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 10,013 reviews
  • Rated 1 out of 5 stars

    No beats!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it, constantly drops calls, constantly disconnects from Bluetooth. Horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small. I needed bigger for my Special needs son. Ended up getting bigger ones for the same price at another store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can barely hear them, A waste of money if u play music u can still hear what’s going on in the room

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped connecting to any device, no matter how many times I reset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Beats headphones of its time!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these from one of my friends last year for only $185 and when I first tested them out, I was blown away!!!! Bass is bumping, sound quality is impressive and battery life is amazing as well!! And not only that, it comes with an in line remote cable that I can use for the airplane that has a TV monitor in case I don't feel like listening to my music while traveling!! I would say recommend these to friends and family since the Beats Solo Pro came out a few weeks ago, but I still would!! But if you're not into the Beats Solo Pro, I would recommend getting these before they discontinue them!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think I'm going to try a different brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are good only for the first couple of months.After you start noticing the leather starts to peel off.To me they are not worth it. software wise i never really had an issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about a month then only one side of the headphone worked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality faulty soon after purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work soon after purchase have to use an audio cord in order for it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good purchase shows delivered but never got the item and not willing to give replacement or refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already stopped working and it’s only been 1 year and 4 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive to not work after 7 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been 7 months and they have stopped working!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased back in December 2022. Finally decided to open in May 2023 only to see cord missing (used for talking)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, but they hurt my ears. I will save up for the bigger ones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why sell items that are not in stock?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i waited over an hour for them to tell me the open box item i purchased was not in stock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So hard on your ears the cushion is so hard the sound quality is ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not receiving

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not receive not yet sold out in the store please I need my head phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not loud at all. This is probably the worse electronic i've ever purchased. The airpods are better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned items should be checked thoroughly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box and was told all items were there - The charger is mising. Will be returning

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Cute, loud, sound blocking + fast shipping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats headphones are so cute and I love the bright red color. The battery lasts for a very long time and the carrying bag that they come with is nice to have to keep the safe inside my gym bag/purse. They completely block out sound. They are comfortable but took a few wears for them to mold to my head and fit so tightly. Also, Best Buy’s shipping was literally next day!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left speaker stop working after a few uses of headphones

    No, I would not recommend this to a friend