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Customer Ratings & Reviews

$188.49

Customer reviews

Rating 4.7 out of 5 stars with 10008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 10,008 reviews
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy very unprofessional and poor customer service and support my item was stolen and they did not do anything to resolve the matter they don’t reach to you about nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This not even the head phones I wanted. Didn't realize it till I really look at the. Customer service basically gave me the wrong product but hey burger kings the only place you truly get things your way...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife and she didn’t like them. Had to return them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. Purchased set for children and they love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ghetto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely horrible I had to track down the the delivery driver just to find out my package was at cvs I wouldn’t have know if I didn’t find the driver

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment w/ Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my headphones on October 4, 2023. It is November 14, 2023 and I cant hear anything from the right ear :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. She loves them! User friendly and low maintenance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Lasted 8 days. Then Best Buy even with insurance couldn’t replace the item due to out of stock. 10/10 wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right side stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side stopped playing within a month of the purchase, but it was outside of the return window and I could not return.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my beats a year ago and they broke last month.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wirelessbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to be extra careful with folding them, a bit flimsy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’m never buying from BestBuy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So upset, I spent over $160 for these headphones, and they just stopped working, and it’s past time for a refund, and I have had them less than 2 months, this is not right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I DID NOT RECEIVE THIS ITEM!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY DISAPPOINTED WITH BESTBUY DELIVERY SERVICES!! This is the second item that I purchased and received empty boxes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never checked ID

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 stars. Not on the product but on my local best buy. My BB account was compromised and somone ordered 2 of these beats by dre and 2 other beats by dre. They placed 3 seperate orders all of which Best buy never checked their ID.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these with the black pair. This was my review for both: These headphones are the best I've had for over-ear. The fit, how it feels on your head, and the sound. Wow. The bass is amazing. Had them for a month, and the wireless feature works perfectly whether using for Xbox or streaming from soundbar or laptop. No drop out! Good battery life as well. Just a great product all around. Best Buy even delivered a day early!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a four because I had to purchase the audio plug separately.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband’s birthday gift but it was too small on his head afterward I tried on my head still too thight then I returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OhNo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are ok, but not as great as BOSE. The sound was not great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, the kids love it, and would play it all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because it hurt to wear these with my glasses.

    No, I would not recommend this to a friend