Customer Ratings & Reviews

My wife love these head phone. She always use them

I really enjoy the headphones. This is my second pair.

Great for gym use, but I think sound quality could be better

These are a workout must. They do have one defect...the white plastic on it can stain so don’t wear any makeup while using them.

Great headset. Will definitly get me a second set.

Best Buy’s customer service leaves a lot to be desired, and is quite frankly becoming an advertisement for their competitors. Recently, my daughter had an issue with a pair of Beats Solo headphones which were still under warranty. Accordingly, I contacted the local Best Buy where they were purchased. The local telephone number redirected me to a call center where I was on hold for about an hour before the call was disconnected. Accordingly, I called back at various times and experienced the same long hold times before trying a fourth time the following day. Eventually, I spoke with a person at the call center and provided the order number and related information. The person read the particulars of my order to me and verified the information. I was then directed to bring the headphones into the local store where the Geek Squad would evaluate the situation and replace the headphones if they could not be fixed on site. Ironically, when I went to the store, the store manager advised that I would have to contact Beats (aka Apple) directly and that there was nothing the local store could do for me. If this is how Best Buy handles a relatively minor product issue, I can only imagine the frustration others face with misinformation being provided on larger items like appliances and major electronics. Thankfully, there are plenty of competitors to Best Buy.

Best Buy is the best place to shop for electronics

Good quality - you'll need to buy the cord separately if you want to use it's wired option though.

The sounds is very good my children love them. They asked why didn’t i get them the first time. Now i don’t have to hear them loud iphones

I’m not too sure if this was an refurbished product but the volume is not there at all. I’ve been meaning to leave a review but today after I noticed email. Is there any way I can bring the product in to be reviewed?

Absolutely love them, great for the gym!!!!!!!!!!!

I bought em on sale for my sister and this are great but not sure about the quality sometimes they feel like plastic

My daughter loves her beats she is always using them.

Great headphones, best buy service is great......

Excellent............................... ........

Bought 2 pair for 2 of my daughters, they love them.

Sound quality for music is fairly decent. It is not noise canceling. Picks up entire background. I bought these for work purposes . I am dissatisfied with the Bluetooth audio.

Not waterproof, The Jabra 85t has better noice cancellation technology and the sound quality of the Jabra 85t is probably as good or slightly better. Apple should be ashamed of themselves.

Speakers are great but when you talk to someone they can’t hear you.

Great headphones but doesn’t cancel noise. Easy to use and for its price gets the job done for what I use it for.