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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10012 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the sound quality as the standout feature of these headphones, frequently praising the impressive audio performance and deep bass. Users also highlight the exceptional battery life, lightweight design, and comfortable fit, making them a popular choice for daily use. While the overall experience is highly positive, some users have noted that the maximum volume level could be stronger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 10,013 reviews
  • Rated 3 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problematic bought twice had two weeks both stopped woring

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not a grear buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not fit over the ears and were too short for my son's head.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better build quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones but one side of them is not working anymore

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used these headphones for a few months, and while the sound quality is not bad, it’s nothing exceptional. Unfortunately, one side stopped working, and the plastic band is starting to wear out, which raises concerns about durability. The ergonomic design isn’t the most comfortable for long listening sessions. Given the price and hype around Beats, I expected better build quality. If you’re looking for stylish headphones with average performance, there are more durable options out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats by Dr. Dre wireless on ear headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never recommend this item. It does not work for me. The only thing I can do is turning it on. Item did not come with instructions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound good quality can’t go wrong with beats

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality as usual . This is our 3 pair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weak Bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of comfortable but prefer over ear instead of on ear. Overall volume levels, bass, and sound customization are incredibly lacking. These don't sound any better than old crap headphones I used to use with CD walkmans. Pretty sad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, but other people can hear your music outside of the headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for his birthday. They were not even 6 months old before one side stopped working. I would not buy these again. With the price I expected better quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    I wanted to love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color structure etc But the volume is not loud

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats not built to last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on December 15 as a Christmas gift for my daughter. She first used them on Dec 25. The left headphone stopped working on February 12. The previous Beats I bought did the exact same thing. Big sticker price for a name brand. Lesson learned. Twice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ears phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only i used it for two months it battery went dead

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price i use them every day great prduct

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume was not that loud and while comfy, I could hear my footsteps as I ran on the treadmill. Not worth the price when I get better results from a cheaper brand

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound could be a lot louder for the money you spend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The have a horrible echo during phone calls they also get dirty really fast. I had to buy additional ear covers to keep them looking nice.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Basically a speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound leakage is so bad it is more like a speaker than headphones. the volume is not even at 50% and I can hear every word of the song playing when I take them off. Also falls off head really easily. Not worth the money at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality wasn’t satisfactory

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these was not as good as I expected. I needed a good pair of headphones for my vacation, and I know I have sensitivity to scratchy sound, but when I would turn these up I was disappointed because the sound wasn’t clear - my gaming headphones have a better sound unfortunately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats pro, think twice before purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Beats pro for 249,00 and the next day it went down to 149,00 and Best Buy had no consideration once so ever for me. I was also surprised with the quality of these Beats pro, they have lots of static even at low level sound being used with a cable or wireless.

    No, I would not recommend this to a friend