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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10012 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the sound quality as the standout feature of these headphones, frequently praising the impressive audio performance and deep bass. Users also highlight the exceptional battery life, lightweight design, and comfortable fit, making them a popular choice for daily use. While the overall experience is highly positive, some users have noted that the maximum volume level could be stronger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 10,013 reviews
  • Rated 4 out of 5 stars

    Good & convenient - AUX cable not included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the packaging included the Aux cable so that I don’t have to go to the store to purchase one separately. Overall it’s a good product so far, considering I got it as Christmas gift and haven’t had the chance to use it consistently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as loud as older models.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but the sound is not as loud as my older beats solo3's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing, it was a gift for my mother and she enjoyed it. It was an easy smother pick up and there have been no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comes with case and charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones works well didn’t come with microphone cable was very disappointed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mama mama

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look at Sony Instead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, but to the Sony headsets have superior sound in my opinion.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dre beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look nice but are not loud at all for 200 plus i don't recommend them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears and the sound quality wasnt the best, i bad beats in like 2011 and they still sound the exact same in new beats

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own this beats solo over 6 months, i exercise every day and I sweat a lot, the sweat somehow messed up the left side and it barely has sound sometimes you wont hear it at all. I would not recommend it if you are going to use them for working out do not buy them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats headphones win the day

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect! They are an open box item, certified. Nothing wrong with them at all and fully functional. Excellent deal, too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fond of the white on the solos but other then that they are great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Flight ready

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use on a long flight. They did great. I just wish they used the same charging plug as apple. I have to carry three different ones. Very comfy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale for Christmas as a gift. So far no complaints from the receiver lol...can't go wrong with the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, while shopping for birthdays or Christmas, Best Buy has always came through even when all others had failed!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work after 7 months.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was really nice when I got it for my daughter back in December. Now they’re not working nor are they charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. No ANC. Sound is honestly pretty bad for the price you're paying. Not comfortable with glasses. To fit them in the carrying case, you have to fully retract the extenders which is just annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cant BEAT the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for my Adopted Daughter. She never thought she would get them because of price but Best buy made them affordable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Care is a Joke, Best Buy is Superior Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had microphone issues connecting Bluetooth to my computer, and also Bluetooth to my android. Apple care only gives refund after 14 days no matter the number of issues that come with their product. I will never buy an apple product again, only items offered with Best Buy care. Now I'm stuck with non-functioning $250+ headphones. Waste of money and time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but disappointed cause it didn’t come with the plug for none wireless use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked long & hard for over-the-ear as she believed it would be more comfortable & so far, still has the same opinion. Also believes over-the-ear is "more noise cancelling & better base". Buy really loves the look & the color.

    No, I would not recommend this to a friend