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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10012 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the sound quality as the standout feature of these headphones, frequently praising the impressive audio performance and deep bass. Users also highlight the exceptional battery life, lightweight design, and comfortable fit, making them a popular choice for daily use. While the overall experience is highly positive, some users have noted that the maximum volume level could be stronger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 10,013 reviews
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves these for work out and every day use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as loud as original Beats solo 3’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and returned 3 different pairs of headphones. Have airpod max which used to be loud enough but APPLE TURNS VOLUME DOWN AUTOMATICALLY!!! Sick of it!!!! My old solo 3’s were still loud but finally broke. Thought new solo 3 would do the trick, but no. I’m done!!!! Returned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Changed to Beats lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was always against beats but then got these headphones and I am now loving beats headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these in April for my son’s birthday in May. When he opened them the Beats did not charge all. Best Buy would not allow an exchange unless I paid for the membership. Will never buy from here again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter. She enjoys them and they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted headphones for Christmas and these were perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my niece. He likes it and very helpful on his virtual learning class.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but not adequate to cover ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not adequately cover ears and were not comfortable so we had to return them back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem was deliverey was way to late when I really needed for or before Christmas

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left head phone is not working after a month of having it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to podcasts and books in my backyard!!! While i relax .....thank YOU!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eh bass not good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough bass. Sounds like a $40 pair of headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my beats all over again... i dropped my first pair down the stairs lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband as a christmas gift, and he loves them still.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay a little too heavy on my head.A good starter headphone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically wear head phones for an avg of 3hrs continuously on a daily basis. And it starts hurting the ear and I have small ears. I had to return them and had to get over the ear headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy buying online with Best Buy. I bought these Beats for my GF

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    battery life is not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're OK they're battery. Life is not good. For the money I don't think it's worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overhyped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor. Sounds muffled. Maybe I'm spoiled by my Airpods or maybe the Beats I have are faulty. Even others say it sounds like I'm underwater. I just took the plastic off them and paired them for the first time today. I really don't get the hype around Beats.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems at first 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the sides stopped working, I had to change them for warranty

    I would recommend this to a friend