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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10012 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the sound quality as the standout feature of these headphones, frequently praising the impressive audio performance and deep bass. Users also highlight the exceptional battery life, lightweight design, and comfortable fit, making them a popular choice for daily use. While the overall experience is highly positive, some users have noted that the maximum volume level could be stronger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 10,013 reviews
  • Rated 1 out of 5 stars

    Right side stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side stopped playing within a month of the purchase, but it was outside of the return window and I could not return.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these with the black pair. This was my review for both: These headphones are the best I've had for over-ear. The fit, how it feels on your head, and the sound. Wow. The bass is amazing. Had them for a month, and the wireless feature works perfectly whether using for Xbox or streaming from soundbar or laptop. No drop out! Good battery life as well. Just a great product all around. Best Buy even delivered a day early!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband’s birthday gift but it was too small on his head afterward I tried on my head still too thight then I returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I DID NOT RECEIVE THIS ITEM!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY DISAPPOINTED WITH BESTBUY DELIVERY SERVICES!! This is the second item that I purchased and received empty boxes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for the Gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are horribl & sadly i forgot to return them. The sound sounds muffled. Not too impressed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not as loud as the Studio Pro, and it Did not come in my favorite color brown. The sound is very low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give a review because i neva received my package and they didn’t even give me a replacement or refund

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are a little over priced and are small. They don’t completely block out sound like you would with the Sony ones. It also doesn’t come with a headphone jack cable which doesn’t make any sense at all for the price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Say whaaaaa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bummed out is all I can say.Vokume is way too low all the way up.really am bummed waited all year to get em and it was a flat drag

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Squeezing your head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality just give you a headache while wearing them they squeeze the crap out your head

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot talk with anyone. I didn’t like it. My head hurts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subpar like all other Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to like these, I really did. But they hurt the ears way too much. The sound is subpar compared to my current set, the AirPods Max. Also, I could not wear them for more than 10 minutes at a time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    3.5mm RemoteTalk Cable is missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was badly ripped and the headphone was dirty! Also, 3.5mm RemoteTalk Cable is missing!!!!! I hope Best buy will send me the missing 3.5mm RemoteTalk Cable. I may return the product. It was my son's holiday gift, Not Happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working about 8 months in. Wasted my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sold me some junk!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all.. i bought for my daughters birthday and one speaker went out already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 months of purchase one side of the headphones stopped working, Best Buy wouldn't return or exchange the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound goes in and out even when fully charged not worth the price purchase these for ny daughter for Christmas

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these on his birthday only had them 2 weeks and only one side of speaker works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    b head set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on Nov. 25th, 2022. Now it is May, 2023 and just stopped working. Too much money for low quality. I don't recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even last 2 years, and I took really good care of them. Hardly used the them and now the won’t charge.

    No, I would not recommend this to a friend