Customer Ratings & Reviews

Bought these for my daughter in 5th grade , she loves them !!

You would be wise to purchase these. Great headphones for beginners!

Great for air travel and car. Perfect for watching movies in bed.

I love these and now my entire family has a pair!

So far so good… wish I would’ve gotten black. The cushions get kind of dirty when you sweat really bad.

its good but a little tight when wearing for a long time

Its has overall good quality and very decent size and nice color.

love these headphones thank you for them best buy.

It’s great! My daughter loves them! It was an easy buy.

I got them on a deal for 130 and for the price they preform well.

Satisfied with the items also the on-time delivery of this product.

The sound is great, returned. after 10 minutes of listening to music hurts my ears so tight.

Ok until I dropped them in water and they were done for

I got these Beats for my Grandson, and he loves them.

My daughter loves it. Color and all. Sound could improve but overall a good buy.

Best Buy’s customer service leaves a lot to be desired, and is quite frankly becoming an advertisement for their competitors. Recently, my daughter had an issue with a pair of Beats Solo headphones which were still under warranty. Accordingly, I contacted the local Best Buy where they were purchased. The local telephone number redirected me to a call center where I was on hold for about an hour before the call was disconnected. Accordingly, I called back at various times and experienced the same long hold times before trying a fourth time the following day. Eventually, I spoke with a person at the call center and provided the order number and related information. The person read the particulars of my order to me and verified the information. I was then directed to bring the headphones into the local store where the Geek Squad would evaluate the situation and replace the headphones if they could not be fixed on site. Ironically, when I went to the store, the store manager advised that I would have to contact Beats (aka Apple) directly and that there was nothing the local store could do for me. If this is how Best Buy handles a relatively minor product issue, I can only imagine the frustration others face with misinformation being provided on larger items like appliances and major electronics. Thankfully, there are plenty of competitors to Best Buy.

I bought these headphones for my oldest daughter. They were on her wish list and she loves them. Now I need to save up to buy two more for my twins.

This is really good for working out, my podcast, and daily use!

This was a gift to my nephew and he loves his head phones

I purchased the Beats Headphones for my brother and he absolutely love them.