4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$188.49

Customer reviews

Rating 4.7 out of 5 stars with 10008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 10,008 reviews
  • Rated 1 out of 5 stars

    Too small

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small. I needed bigger for my Special needs son. Ended up getting bigger ones for the same price at another store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality faulty soon after purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work soon after purchase have to use an audio cord in order for it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 1 year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already stopped working and it’s only been 1 year and 4 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive to not work after 7 months

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been 7 months and they have stopped working!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about a month then only one side of the headphone worked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good purchase shows delivered but never got the item and not willing to give replacement or refund

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Think I'm going to try a different brand

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are good only for the first couple of months.After you start noticing the leather starts to peel off.To me they are not worth it. software wise i never really had an issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, but they hurt my ears. I will save up for the bigger ones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats headphones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased back in December 2022. Finally decided to open in May 2023 only to see cord missing (used for talking)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why sell items that are not in stock?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i waited over an hour for them to tell me the open box item i purchased was not in stock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not receiving

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not receive not yet sold out in the store please I need my head phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So hard on your ears the cushion is so hard the sound quality is ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left speaker stop working after a few uses of headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned items should be checked thoroughly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box and was told all items were there - The charger is mising. Will be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not loud at all. This is probably the worse electronic i've ever purchased. The airpods are better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First order from best buy not received and very unhelpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no, for free wont take it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MICRO-USB are you serious! we are moving to USB-C and you still have Micro-USB

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash not loud enough I can still hear everything around me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my package it’s was supposed to get delivered the next day , but it was delivered the same day I wasn’t at home and probably someone stole it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    REVIEW OF HEADPHONES PURCHASED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for myself as a birthday gift however not so pleased as it falls off head & does not block out noise.

    No, I would not recommend this to a friend