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Customer Ratings & Reviews

$649.00
Save $1,850
Comp. Value: $2,499.00

Customer reviews

Rating 4.8 out of 5 stars with 452 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the MAG5.1R speaker system for its sound quality, ease of use, and straightforward installation process. Many find the price point attractive for the performance it delivers, and appreciate its appearance. However, some customers suggest that the subwoofer could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 452 reviews
  • Rated 2 out of 5 stars

    Dissatisfied and disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. Not worth it. Best Buy wpuld have charged me over $600 for at home installation and i hired someone else but the mixer does sync with the surround sound system and also tv. It doesnt have the correct set up and Bst Buy won't take it back plus everything needed was a la carye and had to buy banana connectors and cable connectors for the base and other wires. Ridiculous

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ggod speakers with the right receiver it will sound amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock Out With Your “Something” Out!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking love these speakers. Never had in-ceiling speakers before and am happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience, very pleased with product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All those involved with my selection of this equipment and installation were extremely professional and pleasant to work with.

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 3 out of 5 stars

    Average quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average quality speaker system, need to pump up the volume to hear base.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came slightly broken but getting it taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Action packed sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean system with lots of power! Perfect for watching action movies!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Will recommend this item to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Word- AWESOME

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are simply awesome… Bass is great. Just get them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend it.will definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Instructions for installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Do it yourself person, the included instructions are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Goes great with the Denon AVR X1600H

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Addition To A Backyard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing missing by the pool was music with great sound and this solved that problem with ease! Amazing clarity and bass!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and the installation was great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products purchase were good, except the remote did not work after 5 minutes of use. Had to return and pay double for a different. Salesperson was good at first and when things started to go wrong would not return texts, emails or calls. Let me hanging and unable to use the equipment, when i needed his assistance.

    No, I would not recommend this to a friend
    • Brand response from Sonance Team
      Posted .

      Hi,

      Thanks for taking the time to write and share your review. I'm sorry to hear that your purchase did not meet your expectation. I'm not sure if your review is for our product. You stated, "Products purchase were good, except the remote did not work after 5 minutes of use." The MAG 5.1R in-ceiling Speaker System does not include a remote control in the package, so I wonder if you are referring to another product. It also sounds like you could not get the level of help you needed at the store. If you have additional questions or need more help, please feel free to call us at 949-492-7777 and ask for Tech support. We will do our best to help you, and if needed, we can also help you contact someone at Best Buy that can assist you.

      - Sonance Customer Support Team sonance

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Spearker are nice but not Woofer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woofer quality is not good, speakers sound is very good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 1 out of 5 stars

    Speakers are great subwoofer broke after 1.5 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are great. However subwoofer wont power on after 1.5 years. Best buy wont help either. They said because i didnt have a geek squad protection plan that they arent responsible. I took it into the store and the guy behind the counter was useless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In ceiling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and crisp sound. Currently have 7.1 setup in ceiling in my townhouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in our new build house and it’s a great system

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for a great price. Make sure you get this on sale!

    I would recommend this to a friend