Customer Ratings & Reviews
- Model:
- MAG5.1R
- SKU:
- 6196627
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the MAG5.1R speaker system for its sound quality, ease of use, and straightforward installation process. Many find the price point attractive for the performance it delivers, and appreciate its appearance. However, some customers suggest that the subwoofer could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Na. Better solutions out there sony bravia Quad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a great price point but the Sony - BRAVIA Theater Quad with 16 total speakers - Gray is a much better system. Plus best buy jacked me around with installation for over 2 months.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great Home Entertainment Unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I'm impressed over the quality and sound. Great purchase.
I would recommend this to a friend - Cons mentioned:Subwoofer
Subwoofer stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Subwoofer stopped working after a few uses. In one and a half years I might use it for 10 or 15 movies. Very disappointed with this :-( will reach out to customer support and see since its 1-year warranty only.
No, I would not recommend this to a friendBrand response from Sonance Team
Posted .Hi,
I'm sorry to hear you are having a problem with your MS8 Subwoofer. Please give us a call at (949) 492-7777 and ask for Tech Support. We will be happy to help troubleshoot your issue. Our California-based support team is available Monday - Friday, 8 AM to 5 PM.
- Sonance Customer Support Team
- Cons mentioned:Subwoofer
Subwoofer stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers works great , however Subwoofer stopped working after 30days, who can help in replacing the subwoofer?
No, I would not recommend this to a friendBrand response from Sonance Team
Posted .Hi,
Thank you for taking the time to write and share your review. I'm sorry to hear that you are having a problem with your MAG5.1R subwoofer. We would be happy to help you out. Please call our California-based support team at 949-492-7777 and ask for Tech support. Our team is available Monday – Friday, 8 AM to 5 PM.
- Sonance Customer Support Team
- Pros mentioned:Sound quality
Spectacular sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second set. Love these. I would highly recommend them.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice Speaker System
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, and the sound quality is excellent.
I would recommend this to a friend - Pros mentioned:Installation
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product…………..great price easy to install……..
I would recommend this to a friend - Cons mentioned:Subwoofer
I won’t buy Sonance again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre sound. Subwoofer failed after year and few months. They only offer 1 year warranty.
No, I would not recommend this to a friend First surround sound purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like it would’ve been a great system but I had to return it before I used it. My first time buying a surround system so I didn’t know much about the installation requirements, turns out this couldn’t be put in my house without a major work to my ceiling. The folks at Best Buy know their stuff and are very thorough so I swapped this out for a sound bar that I love.
I would recommend this to a friendSonance - MAG Series 5.1-CH In-Ceiling Speaker Sys
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great system. Anticipated crisp clear sound, however sound, particularly voice, is "fuzzy." Has not proven to be a good system for either dialogue or music. Advisor indicated subwoofer was wireless (not for power). Box also stated subwoofer was wireless. Geek Squad installers stated an extra device is required for wireless operation. That device is yet to be determined, so the subwoofer is unusable.
No, I would not recommend this to a friendDecent speakers for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just okay for the price. These is room for many improvements
I would recommend this to a friend- Pros mentioned:Sound quality
Very satisfied!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good buy for the money… sound is clear. Quite happy.
I would recommend this to a friend buy the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was given the wrong info and had to turn everything in and start over. I upgraded to SONOS ARC and now it works fine
I would recommend this to a friend- Cons mentioned:Subwoofer
subwoofer never worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer never worked, not sure which type of audio cable it needs.
No, I would not recommend this to a friendBrand response from Sonance Team
Posted .Hi,
Thank you for your review. I'm sorry you are having an issue with the MS8 sub. Please give us a call at 949-492-7777 and ask to speak with our Tech support team. We will be happy to help you with your subwoofer issue.
- Sonance Customer Support Team
Speaker static
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hear static at times and the speaker.xxxxxxxxxxxx
No, I would not recommend this to a friendSpeakers arent working after 80 volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio sound is doing some crazy noise while playing the music when we go beyond 80 volume
No, I would not recommend this to a friendBrand response from Sonance Team
Posted .Hi,
I'm sorry to hear that you are having trouble with the MAG6R speakers. Please give us a call at (949) 492-7777 and ask for Tech support. We will be happy to help you out. We are available Monday - Friday, 8 AM to 5 PM PST.
- Sonance Customer Support Team
- Pros mentioned:Sound qualityCons mentioned:Subwoofer
Great system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality speakers. Sounds great. The sub woofer is a little on the weak side but does the job
I would recommend this to a friend - Pros mentioned:Sound quality
Top notch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sound quality and woofer could be better... The best thing is to get it when its in good deal... Best buy always have a great deals on amazing products and now this is for $499.99 which is $1800 less plus you get 2yrs warranty plus geek squad installation if you are best buy total tech member... I have saved almost $3k with totaltech membership on products, service and installation so far still counting...
I would recommend this to a friend - Pros mentioned:Sound quality
Worthy sound system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in terms of sound and clarity. Sub-woofer is awesome. However my seating is close to the in-ceiling speaker and it is really causing high heat with burning sensation on my face. Not sure what's the problem is. But sound quality is worth the money.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Clear sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, clear and clean sound would recommend
I would recommend this to a friend