Customer Ratings & Reviews

Amp is good. Speakers are garbage. Do yourself a favor and get the Sonos by itself and some good standalone speakers. Don't buy this package.

Stay away from this brand Best Buy don’t offer the extended warranty even when you pay for I decided to buy the warranty when on my first time trying the speakers one of them the tweeter wasn’t working and I get a second pair hopefully they work the sound is good but Best Buy don’t offer the warranty and that is bad cause that mean there is. Not business for Best Buy making money when they charge you for the warranty cause probably they don’t last the warranty Best Buy offer besides that the sonos warranty is just for one year for so expensive system move to Bose they offer 5 years warranty Best Buy for you

I just bought the set and plugged it in and I am deeply disappointed. First, if you want to change volume in the dark you have to shine a flashlight on it. There is no setting for music characteristics control. It won't play all my Amazon playlists, but the worst is the sound. add volume and the clarity disappears like a cheap speaker. Not worth half the $1500 this costs. Worth $350 at best. Must return.

Sitting poolside, sipping on brews, this system sounds great

Excellent speakers for outside Good sound and very clear

had a lot of trouble trying to update the receiver it never updated so i was unable to test out i ended up returning it

Ok, but not as good as my 20 year old Niles OS-20s. Would like something with more bass.

I add this to my current Sonos system It’s kinda muffled and not clear! The only thing worth anything in this package is the Sonos Amp!

I purchased a sound system for my store. I paid for it in full upon purchase. They scheduled me for installation after one month. When they came, two hours late, they said that the drilling will cause a debris and they left. Apparently they were not in the mood to work. I am waiting for the rescheduled appointment for installation.

The product I purchased is stereo and installation. For the second year in the row it has been an absolute nightmare. In 2020 I purchased outdoor stereo system and a installation package only for best buy installation to deny installation forcing me to return everything. In 2021, I purchased speakers to be attached to my house to make installation easier and I was sold the installation package again. Geek squad showed up an looked for any reason not to install. installation did not occur and sales man will not call me back. Everything will have to be returned again and I will have to get merchandise and installation from someone else. NIGHTMARE! Stereo is prob fine but best buy install service is horrendous.

We are still yet to receive. It was supposed to be to us the next day. It is still showing it has not shipped.

Bad connection, bad Bluetooth. I am very disappointed

Complete waste of money.. over priced and poor quality sound. Don’t get it confused with Sonos.

Purchased these last fall. Used only a few times. Went to go use it, and one of the speakers does not work. One day past purchase date warranty no support from either Best Buy or Sonance. Save your money don’t spend money on this brand.

Bought for new home that was being built. I just installed a couple of days ago and the amplifier work. Even though I never opened until now I cannot return it due to being outside return days.

Sonos is the best picture ever. I love you recommend to everybody.

The information provided was not complete specially about the yearly contract I bought

The Sonance system is a good music system for an outdoor setup. The speakers were easy to install with its included bracket for each speaker. Unfortunately, it does not come with speaker wires. You will have to purchase your own to complete the hookup of the speakers to the amp. It would have been nice if they provided some courtesy speaker wires to get you up and running. The amp connects to your home WiFi. Using the Sonos app to setup the amp, connect to Wifi, and install updates was quite easy. Most products would have some type of error message appear during setup or something would go wrong. The install of the Sonance was seamless with no issues. It reminds me of how Apple products are easy to setup, yet this is not a product from Apple. The sound quality of the speakers are nice and crisp. I wish they had a bit more bass, but the bass it does provide is nice and clean. It would have been perfect if the speakers were wireless. That would have made install even easier without the need of running speaker wires. Overall, I’m satisfied with the unit and hope to get years of listening out of it.

First time use was great!! Next time i tried to use the system one speaker is muffled and the other is blown! Definitely do not recommend this speaker set. I would say buy just the amp and purchse reputable speakers!

I had been looking for a permanent music solution for my new patio for some time when I came across the Sonance Outdoor Streaming System. Knowing how excellent Sonos equipment is, I jumped right on this system. Once unboxed, I set it up temporarily on my workbench in the garage to do the initial network connections and some basic testing (didn’t want to start drilling holes only to find out there was an issue after the fact). After tracking down some speaker wire, which for some strange reason is not included in the box, I downloaded the new Sonos app (S2) as the original app is not compatible and began the amp setup. In the meantime, I wired each speaker to the amp. An interesting design note here—the wire feeds through a grommet in the rear of the speaker and the actual connections are made in the front and are covered by a dust cap. At this point, the amp had finished connecting to my network and going through the obligatory update. I had absolutely no hiccups during the initial setup process and it was as simple as following the on-screen prompts. It took about 10 minutes start to finish. Now it was time to see what this thing could do, but the app is not super intuitive on how to actually start playing music. After digging around a bit, I figured out how to add my streaming music services of choice (there are a lot of choices here so your favorite or two should definitely be there) and authorize Sonos to access them. I went ahead and set up my Alexa account while I was at it so I could have voice control should that be necessary. I also found and tweaked the EQ (in settings select system, then look for your amp under products, then scroll down to sound to find the EQ) which obviously had to be tweaked again once I actually had music playing in the final location. Back into the app to play some music. There is no intuitive way to play a specific song or station from a desired music service. At least not that I’ve been able to find. Since this is billed as a “streaming system” I would expect the app to be more streaming friendly. Fortunately, there are some easy work-arounds. First, there is a search function that will look for your selection across all of your enabled and linked accounts. Not ideal for me but its there. Second, and much simpler if you have an iOS device, is that the Sonos amp supports Airplay so you can go to your normal app and just cast directly to the system. That has been my go-to and it has worked well for me so far. Once I got all of that figured out, I got to experience the awesome sound of this system. Although the bass won’t rattle the neighbor’s windows, the overall sound quality is phenomenal especially considering these are outdoor speakers. The highs are crisp and clean, the bass is punchy enough to know it’s there, and the mids stay right where they are supposed to. After fiddling around in awe listening to different genres I decided I had to get these things mounted. I installed the included mounting brackets to the rear of my house near the eave and drilled holes through the wall into my attached garage making sure they were just slightly larger than the speaker wire my wife had gone to Best Buy to purchase while I was playing…I mean testing. I fished the wires through the holes from the inside, through the grommets in the speakers, and snapped the speakers in place. After making the connections (which again are in the front), I pulled the excess wire back into the garage and made the final connections to the amp inside. Although it should be obvious, it is worth noting the speakers are weather resistant but the amp certainly is not and should be installed in a protected space. Total install in the final location took less than 20 minutes for me but your mileage may vary. After some minor positioning and EQ tweaks, I was done and have been out on the patio listening to music at every possible moment since! Everyone who has come by has commented on how clean the install is and how great the sound pumping out of these speakers is. They are not small by any stretch but the color blends very well with my home’s trimwork so they don’t stick out like a sore thumb, much to my wife’s liking. You can paint the grills if you’d prefer them to be a different color and you can also remove the Sonance badge from the grills if you feel that necessary. Overall, I cannot say enough about the Sonance Streaming System. Apart from my small beef with the app design as far as music playback, I have no complaints and no longer have to pull out multiple Bluetooth speakers and link them together to enjoy music all across my backyard and pool area. I just can’t wait to be able to have parties again to really let the neighbors hear what this thing can do!