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Customer Ratings & Reviews

$379.00
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Comp. Value: $399.00

Customer reviews

Rating 4.5 out of 5 stars with 536 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 536 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones ever.

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live Sonos products and these headsets deliver. The best noise reduction I’ve ever had. High quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace - Fantastic Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Sounding headphones! These are superior sounding & I also own Apple’s Air Max Headphones! Nice work Sonos. Wish these headphones will on day work w/ Sonos’ Eco system & thru the App though. They get point reductions as a result of that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always Best feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Sonos - Ace wireless product on time from Best Buy and the shopping at BestBuy online made me very comfortable and feel good. I got all the required updates and received very good technical support during my follow up. Thank you Sonos. Thank you Best Buy. I really appreciate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first attempt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headphones Sonos has released and it was good attempt. The build quality is very good but I wasn’t blown away by the sound quality. Overall good but not great and too pricey for what the sound is like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for meetings. Was a good buy. Good noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking outstanding sound. Absolutely amazing. Whether at the gym or traveling on a plane. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first piece of Sonos gear I have ever owned and now I'm seriously regretting not owning a lot more of their audio hardware. I'll be replacing most of my home theater in the Spring and Sonos is near the top of the list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cans with really good audio and build quality, Noise cancellation works superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. The bass is immaculate and the noise canceling is even better. These are worth every penny

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    By far, the worst Sonos product ever created

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mind-bogglingly bad product. The intergration with other Sonos products is subpar and it isn’t even able to play Sonos Radio without first streaming to a soundbar. I recently took them on a plane and discovered the noise cancellation is seemingly equal a pair of AirPods 4 generation. Additionally, the volume won’t adjust high enough on an iPad unless the EQ is set to Late Night. I anticipated these being superior to AirPods Max, but unfortunately, they don’t even compare. It’s really unfortunate because they are much more comfortable to wear for extended periods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new headphones for everyday use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced my Bose QC25. Setup was fairly easy through the Sonos app. Overall sound quality is amazing and ANC work extremely well. The ear cups are very comfortable. I would highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your positive experience! We're thrilled to hear that Sonos Ace have been a great replacement for your headphone needs! john.milton

  • Rated 5 out of 5 stars

    Juanita

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent and very good. I don’t listening any noise is good noise cancellation and the sound is very different and over to other headphones.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sound

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Can never complain about what this as offered me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great build for a pair headphones. The only issue i have is the lack of bass. If Sonos had more Bass they would be a great pair of headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, sounds rich. Golden myst of HD stereo, just what i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Windows laptop and iPhone, only issue may be a bit of too much clamping force but only feel it after extended wear time

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Over hyped and rated

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. The app is not very intuitive as compared to Sony or Bose. I had an issue with Right Ear static that a lot of other users are having. I went ahead and returned them to get the Bose Quiet Comfort Ultras which have better noise cancelling and the app works better.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It's disappointing to hear that the Sonos Ace headphones didn't meet your expectations and that you experienced issues with static in the right ear. There has since been an update to the headphones that has addressed this concern. We look forward to one day making you a Sonos Ace customer! john.milton

  • Rated 5 out of 5 stars

    My Sonos Ace headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ace sonos headphone they are amazing, I loved them. I got up to get some popcorn and didn't have to paused it to do that,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Ace - Revisiting a year later

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair on release - only to be hit with the god awful app experience, and lack of promised features. Returned them. Revisiting them a year later to see if they're any better after the massive update last month - They're just as awful as they were before! hardware wise, they're amazing. ANC is fabulous, sound quality is good, if lacking on the low end, fit and finish and feel all superb. The software though. oh the software. as much of a hot steaming pile of trash now as it was on day 1. Pairing them was like reading tea leaves, press until the blue Bluetooth light flashes? it does not flash! just have to wait for it to be found by the phone (used both an iPhone and Android for this) because the app constantly kept saying "not found" then updating them. had to repeat this a dozen times as they kept dropping out, and rebooting, and Sonos app won't let you adjust them until they're updated. or connect to them unless it's updated. so finally an hour later of constantly trying to update them, I can use them. As for integration with my existing Sonos system? horrific. Audio Swap? won't work my system is not up to date per the app (it is up to date). Not with my Arc, nor more critically my Amp. Something Sonos refuses to add support for because it's "too old" despite still selling the same unit to this day with no updates. all in all, I'll be returning these yet again as even for 300$ they are an awful proposition for the cost compares to Sony or Bose's offerings, I certainly have not bought any Sonos hardware since my first purchase of these, and i certainly won't be buying anything else with their horrific management and handling of this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these they sound amazing! I was trying to find something different on the market and these just appeared to be one of the best.

    I would recommend this to a friend