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Customer Ratings & Reviews

$379.99
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The comparable value is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 590 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers enjoy the product's sound quality. They appreciate its ability to help them separate themselves from noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 590 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos Ace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones and awesome comfort but inconsistent in sound quality. Listening to songs in Dolby Atmos using Apple Music often sound muffled or very low. Did side by side comparison with APM for close to a month and the sound quality is a bit better on APM. Returning today for APM. Lastly the case and included accessories should be standard with all headphones at this price point. APM fails in this regard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A Sound for Everyone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Excellent sound quality and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best over ear headphones I’ve used

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had major issues with Bose’s QC Ultra’s, and while these have very slightly worse noise cancelling they are better in every single other way. Love the fit and the software and audio quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the experience of buying an open box was great. Super glad i took it. Only thing being i wish it was reset to factory settings. I was wondering if the product had an issue for a week and found the settings were wrong just when i was about to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ace is an ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, good sound profile , easy to fold, and great for work calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What Apple wished they had done.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Ace is just what the Airpod Max wanted to be. These are more comfortable and sound amazing. The integration with the Arc is also fantastic with no need to go to a bluetooth menu to connect to your tv. Just a push of a button on the headphones. Homerun Sonos!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and noise cancellation!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are extremely comfortable with amazing sound and ANC!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always enjoyed the Sonos products. I have a subwoofer. I have four speakers I have the mid speaker. It’s just a very well built. Great sounding product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable fit ok bass adjustments with software ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another hit from Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new product launch from Sonos. I have multiple Sonos device and I value everyone of them This headset certainly does not disappoint. From packaging, price, construction quality, and sound is awesome. I don’t think it is far above notch from its competitors like Bose or Apple. But at the same time it is also at par with its competing products. I’d recommmend to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shines in comparison to AirPods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very obvious the people at Sonos were paying attention to the market, because they fixed everything that the AirPod Max headphones got wrong. I have used the AirPods Max since they were first introduced almost 3 years ago and enjoyed them a lot. The AirPods Max sound great, the controls work perfect, BUT they just aren't very comfortable and they're a little on the heavy side. The Sonos are very light, have very little clamping tightness on your head. You can hardly even tell you're wearing them even after almost 2 hours. The controls are easy to figure out without thinking about them. I like how they have a real power button and it's on the opposite side from the rest of the controls on the headphones so you don't get it confused with the volume and noise cancellation buttons. I will definitely be keeping these and using them every day!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your glowing feedback on Sonos Ace! It's great to hear that they meet your comfort and usability needs so well. If you have any questions or need further assistance, feel free to reach out. Enjoy! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound. Light weight on the ears. Cover the ears perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These blew my mind!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gave me chills listening to them in store and hearing how good the noise cancelation was working Along with great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best head phones I have ever had, sound quality and bass is perfect. When in noise canceling it does the job and when in transparency you can hear everything around you as long as the sound is not turned all the way up. Also super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos ace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work in progress, but the quality of the cancellation of the noise is phenomenal. Can’t find any better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonosssss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound - little hard to make a decision between this or AirPod max - Sonos is lighter and volume is higher- by far .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than my AirPod maxes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing and sound quality is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are really comfortable to keep on ear for hours at a time. Battery life and sound are fantastic. I wish the headband adjustment were a bit better designed for storage as you need to fold it down to fit in original case. For situations where wearing on ear headphones these are my go to, super light weight for on the go travel too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos ACE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling I have tried. Love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, super comfortable. Wish there was more EQ settings but overall I was able to configure to my liking. Would recommend to a friend

    I would recommend this to a friend