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Customer Ratings & Reviews

$379.99
Save $19.01
Comp. Value: $399.00

Customer reviews

Rating 4.5 out of 5 stars with 550 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 550 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Sonos headphones!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing- Easy to initialize but the documentation is sketchy on some of the functions-like multi bluetooth activation. It works well with my arc sl and turns off the TV sound when activated...sound is awesome...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Amazing sound! Noise canceling is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my Sonos home. Easy handoff from my Sonos Arc to the headphones for private tv watching without waking up the household.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Good Comfort

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever, overall great surrounding noise, one if the best noise cancelling , can wear all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely happy with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I've been using it for a couple of weeks and the sound is amazing. Noise canceling is insane, I could even block my daughter's and wife's voice from a few feet besides me. Also, using it with the cable improves the sound quality (use Tidal).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ace > Apple AirPod Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was between the Sonos Ace and the Apple Airpod Pro Max. Ultimately I went with the sonos Ace. I have no regrets. My wife got the Apple AirPod Pro Max. Those are definitely heavier. The sound quality of the Sonos Ace is amazing. There is no sound leakage, I noticed with the Apple AirPod Max it seems to leak sound. The Sonos Ace works seamlessly with my Sonos sound bar which is great at night as I can watch TV without disturbing anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The real deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a Sonos system, these are the headphone to get especially in conjugation with the soundbar. Truly comfy, super easy to use, simple to switch from TV to phone, and amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones with a cool gimmick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones! I like them as much as my old Sony ones, which were also great. The Sonos gimmick of pulling TV sound from your soundbar is pretty neat.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfort for fliers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable headphones I’ve owned. Was able to wear them during a 10 hour flight, without needing to take off. Still had 50%+ battery after also!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      The perfect travel companion, we are happy to be of service! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sonos Ace!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this item. The look and feel of the headphones are remarkable. When you put them on you feel as though you are in the theatre with surround sound. Totally immersed!!! I own the white pair and they are my go to headset!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone with punching bass. And good part is that it had has a great battery backup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cinematic sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is cinematic and very easy to listen to. the feel of the headphones are smooth and easily moveable. the color is pleasant. Its fully worth the money and I am really glad I bought it. I can't do without them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very clear,and love the way you can change the volume while on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SONOS Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good, but set up took a little while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were a very good upgrade. ANC is awesome and music sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is leading in the Sound Entertainment Indust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clearest sound from any earphones I have ever purchased. Worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound, and super light weight. A lot to like about these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great all around!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound awesome out of the box. I am not an audiophile and I just want to listen to clear and punchy sound. This earphones deliver awesome sound and they are easy to use. They are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound!!! Very Comfortable!! Great for airplane travel!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality! I really love this product, I have tried the apple ones before but I think that this ones are really good!

    I would recommend this to a friend