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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 460 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 460 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wonderful!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful pair of headphones! Great ANC and sound quality

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We are glad you found them delightful! john.milton

  • Rated 5 out of 5 stars

    Loud is beautiful if its clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and clean. Regadless what we are liatening to. The cost is worht the expiernce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not for everyone. Some might not like the sound profile. I love how it sounds. The best part is the integration with the Sonos Arc, swapping between the sound bar and headphones work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a whole Sonos setup and really love it. Sometimes I wake up early and want to watch tv. So I bought these to not disturb anyone. Really great set. Sounds like surround sound through headphones. I bought these as an open box item through BB. Came in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality and extremely comfortable, very loud and noise cancelation is top tier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ace +++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ Outstanding battery life. Amazing noise cancelling. Superior sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using these everyday for over a week. I use them everyday and they're more comfortable than the Airpods Max. They really needed the True Cinema feature at launch to justify the price. All in all, the Sonos Ace are okay. They don’t do anything particularly special to stand out over the competition, particularly the Airpods Max. Maybe True Cinema will be a killer feature but they needed it at launch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Windows laptop and iPhone, only issue may be a bit of too much clamping force but only feel it after extended wear time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones of 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is fantastic! Lightweight, and integrates with my existing system.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for the glowing review! We are happy that Sonos Ace delivered! john.milton

  • Rated 5 out of 5 stars

    If you own a Sonos Soundbar, You Need These!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are already many reviews on these over-the-ear headphones but my reason for writing this review is to all of you who own or are planning to own a Sonos Soundbar. The Sonos Ace have a very unique feature that you will love if you ever want to watch TV and or listen when others are wanting to sleep, read or just not be bothered by your viewing/listening. The TV “Swap” feature via the press of one button silences your TV Sounbar and redirects the audio to your Sonos Ace Headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth for budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and comfort. Best in noise cancelling. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable even wearing it long periods of time, and excellent sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Noise cancelling is very good. The battery life is long.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    not good for music, more for tv

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for music, not too bad, lacks bass. for watching videos, phenomenal, get's all the sounds for immersive experiences. there's somewhat lag if you connect to a computer though.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Glad to hear you are enjoying Sonos Ace. Here are a few tips to get you the best experience. If you find the bass lacking for music, you might consider experimenting with the EQ settings if available, or even trying different audio sources to see if there’s any improvement. For the lag issue with computer connectivity, ensuring drivers are updated and using a direct connection method (if possible) might help mitigate the problem. I hope this helps! john.milton

  • Rated 4 out of 5 stars

    Great sound, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great, anc is amazing, however if you turn the lows up a hair to much the driver will over extend and cause a rattling noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone can be better but I like quality of the sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good try

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the minimalist look but the fit just didn't work. The ANC was really good but the sound became distorted at high volume.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always Best feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Sonos - Ace wireless product on time from Best Buy and the shopping at BestBuy online made me very comfortable and feel good. I got all the required updates and received very good technical support during my follow up. Thank you Sonos. Thank you Best Buy. I really appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ fidelity, clarity & tunable sound in app ✓

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In one word -- stunning. All-day wearable comfort. Throw in a DAC+amp for desk work and the world around you will altogether disappear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great build for a pair headphones. The only issue i have is the lack of bass. If Sonos had more Bass they would be a great pair of headphones.

    I would recommend this to a friend
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