Customer Ratings & Reviews
- Model:
- ACEG1US1BLK
- |
- SKU:
- 10811453
Customer reviews
Rating 4.5 out of 5 stars with 550 reviews
(550 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Love these
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, I can hear little nuances in the music that I never heard before. Very immersive noise cancellation. Very comfortable I almost forget I’m wearing them!
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Rated 5 out of 5 stars
Considering it’s a first time for them. Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App aside cause yes it’s basic. The sound on these is really good. Def better than a lot of headphones out there, but, for those with heavy bass love these aren’t those type of headphones
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Rated 4 out of 5 stars
Good not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, not great. They lack a little bass, but they are pretty clear. I’m glad I got them on sale.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and and noise canceling is great. Great quality great product. I love them.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not to bad I enjoy using these, I had the Beats Pro as well but I like these more
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Worth It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable fit. Excellent sound quality picks up the nuances in the music
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos Ace scores an A+!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase these because i am heavy into the Sonos ecosystem. I use Apple products as well. The packaging is classy and thoughtful. I purchased the white headphones. Out of the box, ran a quick update and off to bliss i went. The spatial audio with headtracking is great and the feel of the headphones are solid. I learned that lossless cant be done over bluetooth so i connected rhe usb c to my phone. The price is premium, but definitley worth it. Plus with two year total tech, it was a no brainer. Bass is great and adjusting the eq in the sonos app was easy. The sound is great and opened up a whole new world
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Comfort
Rated 3 out of 5 stars
Ear cups are too small!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear cup cushions are only 2.25 inches long vertically, and then past the cushion there's not much room for your ears either. Google says the average ear length is 2.5 inches, and mine are a little bigger at 2.75 inches. These headphones make my ears hurt with extended wear and I have to tuck my ear lobes inside the headphones. My girlfriend has Sony XM4 headphones which are a bit bigger and more comfortable for my ears. Why would Sonos make these so small? I've been excited waiting for these to come out for years and now I'm disappointed. Sonos really made me mad when I was setting these up too. I followed the instructions in the app to set up the audio swap feature and couldn't find the buttons to set it up. I kept searching and reading the instructions for about 30 minutes, only to eventually learn (from a stranger on a community forum) that the feature isn't available yet for Android. The instructions in the Android Sonos app pretend like the feature is ready when it's not, and Sonos doesn't have the decency to not waste people's time. It's disrespectful to waste half an hour of more of my time searching for something that doesn't exist. How hard is it to put a disclaimer in the app or the instructions that says "coming soon for Android"? That's literally all they had to say to not waste my time. I was really excited about these headphones and wanted to love them but I might have to return them because they're not comfortable.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It sounds frustrating that the Sonos Ace headphones didn't meet your expectations, especially in terms of comfort and the functionality issues with Android compatibility for features like audio swap. Your feedback about the ear cup size are much appreciated. Thank you for the review!
- Pros mentioned:Comfort
Rated 5 out of 5 stars
beats out the airpod max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i'm glad i went this route. Way better and more comfortable than the airpod max also a lot cheaper. you can get on sale for as low as $299 almost 2 for the price ofd one air max. so i got one for me and one for my daughter
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing never looking at another head set again the sound quality is amazing
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos helphones white
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is realy amazing sound Good priduct l like im recomend
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Happy with the purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible active noise cancellation, it's as if there is no one around you. A little bit warm on the ears once placed, but a great piece of technology. Had troubles with the initial setup by Sonos Aftersales Service was proactive and helpful to get it sorted.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great performance at the right price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels and performs excellent. Very intuitive and easy to set up, plus comes with a wired connection too. Sound and noise suppression is great too.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the fit of these headphones and the build quality is great.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for watching movies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really great quality. The dolby atmos sets these apart from others. I also have numerous Sonos products and being able to connect to my sound bar is a great feature. They really shine when watching movies available with dolby atmos.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
SONOS Ace Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the full SONOS ecosystem in two homes. The SONOS Ace headphones made the most sense. They sound great - as good if not better than my Sony XM1004. Will use them on planes going forward.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Tired of Waiting for Lossless on AirPods Max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold my AirPods Max and bought the Sonos Ace headphones. Sole reason is the availability of Lossless (only thru Sonos supplied cables). I live in Apple world. I'm guessing the Ace headphones would be a bigger hit if Bluetooth Lossless on IOS devices was available like they are for Android devices using the latest SnapDragon chip. Sucks they do not. Come on Sonos..... fix this. The Ace headphones don't let you down. If Bluetooth Lossless ever does become available on AirPod Max, I'm going back to them.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend Rated 4 out of 5 stars
Sonos ace
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work in progress, but the quality of the cancellation of the noise is phenomenal. Can’t find any better.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sonos Ace = high quality, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality and easy set up with android and iPhone/ Mac.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
upgrade for AirPods Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I swapped my Apple AirPods Max for these. Totally happy I did. So much lighter and more comfortable and they sound amazing.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend






















