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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 462 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 460 reviews
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cans with really good audio and build quality, Noise cancellation works superb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, for the price though... not the type of quality I was hoping for. I thought a pair of these headphones would be more in line for an audiophile.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Built and sounds like a tank.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average headphones, 2 band eq, mediocre sound quality. Build quality is great btw

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, sounds rich. Golden myst of HD stereo, just what i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. The bass is immaculate and the noise canceling is even better. These are worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily the best headphones i have owned. They are great by themselves, especially with the newest updates (June 2025). The Sonos bar swap feature is a nice touch for those who have a Sonos soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace - Fantastic Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Sounding headphones! These are superior sounding & I also own Apple’s Air Max Headphones! Nice work Sonos. Wish these headphones will on day work w/ Sonos’ Eco system & thru the App though. They get point reductions as a result of that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first attempt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headphones Sonos has released and it was good attempt. The build quality is very good but I wasn’t blown away by the sound quality. Overall good but not great and too pricey for what the sound is like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice. Flawlwsss turms I n and connects to phone laptop and tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juanita

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent and very good. I don’t listening any noise is good noise cancellation and the sound is very different and over to other headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones. Noise Cancellation works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first piece of Sonos gear I have ever owned and now I'm seriously regretting not owning a lot more of their audio hardware. I'll be replacing most of my home theater in the Spring and Sonos is near the top of the list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sonos Ace headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ace sonos headphone they are amazing, I loved them. I got up to get some popcorn and didn't have to paused it to do that,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It takes me to another world!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! Noise cancellation is the best, compared to other similar headphones in the industry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ACE unit did not ace it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work by design. The operations is effective and easy except when i change modes from listening to TV to music. Then it is easier to shut the system down and start over. I was expecting better quality sound when listening to music than I get considering the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new headphones for everyday use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced my Bose QC25. Setup was fairly easy through the Sonos app. Overall sound quality is amazing and ANC work extremely well. The ear cups are very comfortable. I would highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your positive experience! We're thrilled to hear that Sonos Ace have been a great replacement for your headphone needs! john.milton

  • Rated 5 out of 5 stars

    Worth every Penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these they sound amazing! I was trying to find something different on the market and these just appeared to be one of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly the best headset I have used. No issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item.The music sounds great through the headphones

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Over hyped and rated

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. The app is not very intuitive as compared to Sony or Bose. I had an issue with Right Ear static that a lot of other users are having. I went ahead and returned them to get the Bose Quiet Comfort Ultras which have better noise cancelling and the app works better.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It's disappointing to hear that the Sonos Ace headphones didn't meet your expectations and that you experienced issues with static in the right ear. There has since been an update to the headphones that has addressed this concern. We look forward to one day making you a Sonos Ace customer! john.milton

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