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Customer Ratings & Reviews

$379.99
Save $19.01
Comp. Value: $399.00

Customer reviews

Rating 4.5 out of 5 stars with 551 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 551 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with amazing noise cancellation. The quality of construction is an advantage versus other headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but kinda pricy. I returned just because i realized I'm more of an earbud kinda guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos fanatics rejoice! Others may find better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive with Sony and Bose, but doesn’t stand out unless you’re in the eco system. Pros - Good Mids and Bass but the highs are lacking in my opinion. -tactile buttons for everything! It really does make a difference when using them daily -USB C fast charge -the connection to the Sonos system is very good. If you’re not in the Apple system but you want the same feeling of connecting to any media device on your TV then you will love it. Cons - Highs are missing and could be better -bulky for travel and doesn’t compact as well -Odd issue of turning on when charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is simply amazing, the app is friendly to adjust audio if you want it and they are really light, adjust perfectly, to your head is the new ANC royalty

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your positive experience with Sonos Ace! We're thrilled to hear that you're enjoying the powerful bass, user-friendly app, and comfortable fit. Your feedback about the ANC is greatly appreciated. If you have any more insights or questions, feel free to let us know! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better Than Advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the same level as the Apple Max. Great sound! Noise cancelation so good my wife complains about my singing because i cant hear myself. I love these things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item.The music sounds great through the headphones

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    So so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. My skullcandy headphones sound way better. Sonos needs eq ability. Not worth the high price in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, for the price though... not the type of quality I was hoping for. I thought a pair of these headphones would be more in line for an audiophile.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with these headphones. They have excellent sound quality and noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are headphones with an incredible sound and so far they are my favorites

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but fit is tight and ANC is not as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound And Quality!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones Sounds Stunning,I Left Amazed,Battery Long Lasting So Much And Pretty Easy To Use It With No Complication

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best period

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best headphones on the market! Esp uf you have sonos arc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ACE unit did not ace it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work by design. The operations is effective and easy except when i change modes from listening to TV to music. Then it is easier to shut the system down and start over. I was expecting better quality sound when listening to music than I get considering the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily the best headphones i have owned. They are great by themselves, especially with the newest updates (June 2025). The Sonos bar swap feature is a nice touch for those who have a Sonos soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it love it love it love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another great Sonos product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I'm a Sonos fan and this just adds to my collection of Sonos products. They definitely work better than the Apple Airpod Max.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device!! You should definitely have this if you are looking for great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For their first time in the headphone game these headphones are top notch quality. They look good feel great and the sound quality is amazing

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Happy to "hear" this amazing review! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Amazing sound and probably the loudest ive ever had

    I would recommend this to a friend