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Customer Ratings & Reviews

$379.99
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The comparable value is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 590 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers enjoy the product's sound quality. They appreciate its ability to help them separate themselves from noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 590 reviews
  • Rated 5 out of 5 stars

    Ace headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and work very well. They work well with Sonos sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos headphones vs Apple Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of Airpod Maxs and although the sound is similar, they are much heavier than the Sonos and the sound is about the same. I prefer the Sonos headphones.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you’re enjoying the Sonos headphones and finding them comfortable. It’s great to know that you find the sound quality comparable to the AirPods Max but with the added comfort of the lighter build. We appreciate your preference for Sonos and hope the headphones continue to enhance your listening experience! john.milton

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great, anc is amazing, however if you turn the lows up a hair to much the driver will over extend and cause a rattling noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you own a Sonos Soundbar, You Need These!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are already many reviews on these over-the-ear headphones but my reason for writing this review is to all of you who own or are planning to own a Sonos Soundbar. The Sonos Ace have a very unique feature that you will love if you ever want to watch TV and or listen when others are wanting to sleep, read or just not be bothered by your viewing/listening. The TV “Swap” feature via the press of one button silences your TV Sounbar and redirects the audio to your Sonos Ace Headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality for a open box. Software is a little wonky tho. Very good music wuality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ fidelity, clarity & tunable sound in app ✓

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In one word -- stunning. All-day wearable comfort. Throw in a DAC+amp for desk work and the world around you will altogether disappear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud is beautiful if its clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and clean. Regadless what we are liatening to. The cost is worht the expiernce.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ace - Fantastic Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Sounding headphones! These are superior sounding & I also own Apple’s Air Max Headphones! Nice work Sonos. Wish these headphones will on day work w/ Sonos’ Eco system & thru the App though. They get point reductions as a result of that!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sonos Headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its a really good product from sonos i was mostly interested because i have sonos speakers so when i heard there was headphones i had to try it out based on how good the regular speakers are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good try

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the minimalist look but the fit just didn't work. The ANC was really good but the sound became distorted at high volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones ever.

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I live Sonos products and these headsets deliver. The best noise reduction I’ve ever had. High quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good first attempt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headphones Sonos has released and it was good attempt. The build quality is very good but I wasn’t blown away by the sound quality. Overall good but not great and too pricey for what the sound is like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first piece of Sonos gear I have ever owned and now I'm seriously regretting not owning a lot more of their audio hardware. I'll be replacing most of my home theater in the Spring and Sonos is near the top of the list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done it’s comfortable and easy to adjust and control

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new headphones for everyday use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced my Bose QC25. Setup was fairly easy through the Sonos app. Overall sound quality is amazing and ANC work extremely well. The ear cups are very comfortable. I would highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your positive experience! We're thrilled to hear that Sonos Ace have been a great replacement for your headphone needs! john.milton

  • Best Buy Employee

    Rated 3 out of 5 stars

    Over hyped and rated

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nothing special. The app is not very intuitive as compared to Sony or Bose. I had an issue with Right Ear static that a lot of other users are having. I went ahead and returned them to get the Bose Quiet Comfort Ultras which have better noise cancelling and the app works better.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It's disappointing to hear that the Sonos Ace headphones didn't meet your expectations and that you experienced issues with static in the right ear. There has since been an update to the headphones that has addressed this concern. We look forward to one day making you a Sonos Ace customer! john.milton

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sound

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great sound! Can never complain about what this as offered me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud is beautiful if its clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of what we are listening to the sound is crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone can be better but I like quality of the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Juanita

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent and very good. I don’t listening any noise is good noise cancellation and the sound is very different and over to other headphones.

    I would recommend this to a friend