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Customer Ratings & Reviews

$379.99
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The comparable value is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 590 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers enjoy the product's sound quality. They appreciate its ability to help them separate themselves from noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 590 reviews
  • Rated 4 out of 5 stars

    So so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. My skullcandy headphones sound way better. Sonos needs eq ability. Not worth the high price in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever bought since my last headphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos Ace Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work terrible when using with your TV. The volume has to be turned way up to hear anything and the sound quality is horrendous. I am extremely disappointed in the headphones. I’m a long time user of the Sonos speakers which I love. The headphones really disappointed me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones. Noise Cancellation works very well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another great Sonos product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I'm a Sonos fan and this just adds to my collection of Sonos products. They definitely work better than the Apple Airpod Max.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with these headphones. They have excellent sound quality and noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For their first time in the headphone game these headphones are top notch quality. They look good feel great and the sound quality is amazing

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Happy to "hear" this amazing review! john.milton

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sonos Ace - Revisiting a year later

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair on release - only to be hit with the god awful app experience, and lack of promised features. Returned them. Revisiting them a year later to see if they're any better after the massive update last month - They're just as awful as they were before! hardware wise, they're amazing. ANC is fabulous, sound quality is good, if lacking on the low end, fit and finish and feel all superb. The software though. oh the software. as much of a hot steaming pile of trash now as it was on day 1. Pairing them was like reading tea leaves, press until the blue Bluetooth light flashes? it does not flash! just have to wait for it to be found by the phone (used both an iPhone and Android for this) because the app constantly kept saying "not found" then updating them. had to repeat this a dozen times as they kept dropping out, and rebooting, and Sonos app won't let you adjust them until they're updated. or connect to them unless it's updated. so finally an hour later of constantly trying to update them, I can use them. As for integration with my existing Sonos system? horrific. Audio Swap? won't work my system is not up to date per the app (it is up to date). Not with my Arc, nor more critically my Amp. Something Sonos refuses to add support for because it's "too old" despite still selling the same unit to this day with no updates. all in all, I'll be returning these yet again as even for 300$ they are an awful proposition for the cost compares to Sony or Bose's offerings, I certainly have not bought any Sonos hardware since my first purchase of these, and i certainly won't be buying anything else with their horrific management and handling of this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are headphones with an incredible sound and so far they are my favorites

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item.The music sounds great through the headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but I’d Wait for a Couple Months to Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good but the app has many issues connecting. The wear detection randomly decides to not work sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but fit is tight and ANC is not as expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best period

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best headphones on the market! Esp uf you have sonos arc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great build for a pair headphones. The only issue i have is the lack of bass. If Sonos had more Bass they would be a great pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device!! You should definitely have this if you are looking for great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation peacefully

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a quality sound. The best decision I could’ve made was purchasing these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Late night movie use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for integrating with Sonos home theater system for silent room use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tjese jead phones are amazing. Crystal clear sound quality and great to wear outside because all back ground noise is eliminated

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Amazing sound and probably the loudest ive ever had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. I’m super picky with my noise canceling headphones and these exceed my expectations

    I would recommend this to a friend