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Customer Ratings & Reviews

$379.99
Save $19.01
Comp. Value: $399.00

Customer reviews

Rating 4.5 out of 5 stars with 551 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 551 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, feels good and seems minimal. However, there is weight to it. I do feel it on my crown

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Great sound quality. I love traveling with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos ace review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound .. missing a.lot of features through the app. If it was 50 dollars less. Better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Immersive Headphones !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the music industry Recording Artists, I travel a lot and use the Sonos Headphones everyday and absolutely love them, Really love the Dolby atmos and immersive sound these headphones give! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey but awesome product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey but an awesome product. It was a birthday gift and the recipient absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these headphones everyday for work and play. Im happy with the choice I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones elevated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones i ever purchased. I ditched all my other brands and this is my go to. Sound, ease of use, quality gives me the value I have been looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Works flawlessly with ARC. Highly recommend. Noise cancellation works great too.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for being a loyal Sonos customer! Glad to hear the audio swap feature is a hit in your home! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great first shot by Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, these are good, actually they’re great. Thanks Sonos!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      No, Thank you for the amazing review! john.milton

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound was amazing but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard for others to hear me on ap but sound was amazing with audio

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best one yet! Classic look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my AirPod Max! Gosh fell in love these these and their minimalism look ✨✨✨

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 4 out of 5 stars

    good

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. comfortable. not my style. i prefer airpod max’s for the amount of money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with nice quality sound. I recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones look and feel very premium. The sound quality is very clear, with tight bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great song and enjoy the capability to use the equalizer to custom sound to my liking.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Decent sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from sennheiser since I have Sonos setup in home. Wish had more bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound quality and noise cancelling. Clean sound, definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is great. They give us the chocolate cake. Headphones even better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fliers look here

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a long distance fliers dream! Super comfortable and great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable and lots of bass

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable, but they pretty much just have bass.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hello Drake, Thank you for your feedback on Sonos Ace. It's good to know you find them comfortable, but we are sorry to hear that the sound balance isn't meeting your expectations. If you prefer a more balanced sound profile, you can adjust the EQ settings in the Sonos app to reduce the bass and enhance other frequencies. If you need help with this or have any other questions, feel free to reach out! john.milton