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Customer Ratings & Reviews

$379.99
Save $19.01
Comp. Value: $399.00

Customer reviews

Rating 4.5 out of 5 stars with 551 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 551 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos does it again! It is great quality build and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great but unfortunately returned due to a static problem

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounding headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great and was cheaper than the AirPod Max

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Regret

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to replace a pair of list sennheiser OTE noise canceling that I had lost. Was told the sound was amazing and decided to try these Sonos. Buyer regret … first the case what a flimsy piece of garbage. It’s like cardboard and zipper sticks. Headset on an airplane which is why I purchased is so so, my absolute worst item though is I was able to connect both phs to my sennheisers at same time and could listen to music then take a call on the other. Can’t on these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, what I'm always waiting for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos headphones are great and easy to handle with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bought it but returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear cups make your Ears hot can’t wear them for a long time or hot Texas weather. Sound amazing as expected from sonos but you can get that sound quality from other good brands headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sonos ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent easy to install and adjust the sound, little by little I will look for the other elements for the Sonos system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Big SONOS Fan, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have SONOS all throughout the house and am a big fan. I hoped the headphones would have been a slam dunk, but they aren't. I expected a big, rich sound but they fall a little short.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds great for short-term listening

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your mileage may vary but the earcups were small for my ears causing it to be difficult for longer sessions. Went back to my Bose QC45 for comfort that I already had. In terms of sound, it wasn't as impressive as the other Sonos products where I usually know it sounds excellent without any tweaks. The sound felt a little hollow but I am also generally using my Sennheiser HD 600 with a DAC so my take may not be representative. Audio swap with the Arc soundbar is definitely a reason to grab this if you're interested because it also works when gaming on the PS5. Other than that, maybe wait for a price drop for better value.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Your experience with audio quality and comfort preferences are valuable considerations when choosing headphones. Thanks for sharing your insights! john.milton

  • Rated 5 out of 5 stars

    Quality of life improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well for me since I needed something that seamlessly pairs with arc for private listening in the night. Could only use extremely low volumes at night for arc so as to not wake up young kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better after the most recent update

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good, and now they're great. Totally worth the price that i paid for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done it’s comfortable and easy to adjust and control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, the best earphones on the market today!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe as gift. He preferred his old head phones from Apple.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Average product, not worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound quality. Good for office meetings and listening music but not worth the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. Got it qs a gift for my wife and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Would like to see it more integrated with the full Sonos system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sonos are the best I have ever used great headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphones that I got on discount from Bestbuy

    I would recommend this to a friend