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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 527 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 527 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SONOS Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good, but set up took a little while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my Sonos home. Easy handoff from my Sonos Arc to the headphones for private tv watching without waking up the household.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    What Apple wished they had done.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Ace is just what the Airpod Max wanted to be. These are more comfortable and sound amazing. The integration with the Arc is also fantastic with no need to go to a bluetooth menu to connect to your tv. Just a push of a button on the headphones. Homerun Sonos!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very clear,and love the way you can change the volume while on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice…but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build quality. My only gripe about them is that they don’t get very loud. If you are in the Sonos system, then yes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sonos ACE Headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound but not too much integration with Sonos ecosystem. Clear, precise sound and phenomenally comfortable. Ended up returning for APM.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were a very good upgrade. ANC is awesome and music sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Sonos headphones!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing- Easy to initialize but the documentation is sketchy on some of the functions-like multi bluetooth activation. It works well with my arc sl and turns off the TV sound when activated...sound is awesome...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy them when on sale. Amazing built quality. Little uncomfortable, but not terrible. Wish they were louder

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Shines in comparison to AirPods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very obvious the people at Sonos were paying attention to the market, because they fixed everything that the AirPod Max headphones got wrong. I have used the AirPods Max since they were first introduced almost 3 years ago and enjoyed them a lot. The AirPods Max sound great, the controls work perfect, BUT they just aren't very comfortable and they're a little on the heavy side. The Sonos are very light, have very little clamping tightness on your head. You can hardly even tell you're wearing them even after almost 2 hours. The controls are easy to figure out without thinking about them. I like how they have a real power button and it's on the opposite side from the rest of the controls on the headphones so you don't get it confused with the volume and noise cancellation buttons. I will definitely be keeping these and using them every day!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your glowing feedback on Sonos Ace! It's great to hear that they meet your comfort and usability needs so well. If you have any questions or need further assistance, feel free to reach out. Enjoy! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones with a cool gimmick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones! I like them as much as my old Sony ones, which were also great. The Sonos gimmick of pulling TV sound from your soundbar is pretty neat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best head phones I have ever had, sound quality and bass is perfect. When in noise canceling it does the job and when in transparency you can hear everything around you as long as the sound is not turned all the way up. Also super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, I tried the Apple air Max, which would not stay on my head while working out. The Sonos Looks better on your head and fits extremely well in the sun quality is amazing for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality! I really love this product, I have tried the apple ones before but I think that this ones are really good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely happy with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I've been using it for a couple of weeks and the sound is amazing. Noise canceling is insane, I could even block my daughter's and wife's voice from a few feet besides me. Also, using it with the cable improves the sound quality (use Tidal).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cinematic sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is cinematic and very easy to listen to. the feel of the headphones are smooth and easily moveable. the color is pleasant. Its fully worth the money and I am really glad I bought it. I can't do without them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sonos Ace!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this item. The look and feel of the headphones are remarkable. When you put them on you feel as though you are in the theatre with surround sound. Totally immersed!!! I own the white pair and they are my go to headset!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way lighter, more comfortable, and more affordable than Apple’s AirPods Max. Audio quality is also excellent with a great passthrough setting

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    These are really really really good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh these are pure fire! I really really do like them, I got the AirpodsMax and these are way way way more comfortable! I can stand them longer and the ANC is really good. (Invested in sonos here, the audio swap with arc works flawless)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and and noise canceling is great. Great quality great product. I love them.

    I would recommend this to a friend