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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.5 out of 5 stars with 577 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 577 reviews
  • Rated 4 out of 5 stars

    Bought as open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work better than I expected! Very comfortable to wear for a long time. I say that because I use them for work in the Navy on my boat. I bought an extra pair to use at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones I’ve had. The noise cancellation feature on these are really good as well as adding adequate sound consistently. Battery life is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow. Just great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. So clean. As close to Perfect as you can get. Fit is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most comfortable over-the-head earphones that I've purchased -- I've previously used Bose and Apple AirPods Max. Great pick up if you have a Sonos set up at home already, but I find it comfortable for long listening sessions or while I'm working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, terrible mic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was amazing. Thry were comfortable and easily connected to my device. However, the voice/mic quality was terrible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Headphones Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, very comfortable, not great for a lot of movement or activity; however, great for sound enjoyment and relaxation via noise cancellation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos Ace somewhat underwhelming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Sonos Ace somewhat underwhelming compared to the hype. While the comfort and noise cancelling are great, the sound quality, integration, and feature set don't truly set new benchmarks versus established competitors like Sony, Bose or even Apple.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are really comfortable to keep on ear for hours at a time. Battery life and sound are fantastic. I wish the headband adjustment were a bit better designed for storage as you need to fold it down to fit in original case. For situations where wearing on ear headphones these are my go to, super light weight for on the go travel too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever own so light on your head and great sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through a slew of nonsense earbuds, i finally decided to just splurge and get something reliable. After already experienced Sonance/Sonos outdoor speakers, as well as the Move, I decided to take a chance on these when i saw them on sale. Just what i needed while doing yardwork! A few simple touches and you can adjust the volume, listen to whats going on around you, power on and off. The sound is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos ace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work in progress, but the quality of the cancellation of the noise is phenomenal. Can’t find any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These blew my mind!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gave me chills listening to them in store and hearing how good the noise cancelation was working Along with great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always enjoyed the Sonos products. I have a subwoofer. I have four speakers I have the mid speaker. It’s just a very well built. Great sounding product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Sound for Everyone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Excellent sound quality and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos. More like SoYes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews for these are all over the place but having owned the Sony XM4, XM5, and the AirPod Max, these are my favorite. The “missing” features (Beam Gen 2 support) will be coming soon. They sound great, they are super comfortable, and they will have the Arc / Beam/ Ray support soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ace headphones. I love how you could switch between the speakers and headphones with the touch of a button and you could pair two ace headphones to the same sound system. Great sound quality. Deducting a point for comfort, a little heavy and not super impressed with battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite headphones of all time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, great for at home or for plane/train travel. Being able to turn noise cancelation off and on is amazing. My favorite headphones of all time. Also very comfortable and long battery life for long sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace is an ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, good sound profile , easy to fold, and great for work calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos Ace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones and awesome comfort but inconsistent in sound quality. Listening to songs in Dolby Atmos using Apple Music often sound muffled or very low. Did side by side comparison with APM for close to a month and the sound quality is a bit better on APM. Returning today for APM. Lastly the case and included accessories should be standard with all headphones at this price point. APM fails in this regard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and noise cancellation!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are extremely comfortable with amazing sound and ANC!

    I would recommend this to a friend