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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 528 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 528 reviews
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound, beatiful design and color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS ACE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the recent update , the sound becomes more pronounced with mods and treble. The bass response is clean. Before even with an EQ setting , the sound was good but nothing that was impressive. After the update, I feel that the sound quality is superb. Very content and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the reviews I was pretty torn about getting there, being a Sonos product owner I decided to go for it and I do not regret it at all. They sound pretty Amazon and I’m very happy with them.!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic but a little warm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I own too many pairs of headphones and earbuds to admit. I really like these. The sound quality and noise cancellation is among the best. The only negative for me was that the breathability could be better. My ears got warm after only 30 min to 1 hour.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback! We're thrilled to hear you enjoy the sound quality and noise cancellation of Sonos Ace. We appreciate your note about the breathability and will take it into consideration for future improvements. Enjoy your listening experience! john.milton

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive had. Bass is anszing and the highs are sharp. Never really knew what that meant when i saw similar descriptions but with these headphones i feel abd notice a huge difference. Comparing them to my apple airpod Max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for meetings. Was a good buy. Good noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone can be better but I like quality of the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos headphones vs Apple Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of Airpod Maxs and although the sound is similar, they are much heavier than the Sonos and the sound is about the same. I prefer the Sonos headphones.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you’re enjoying the Sonos headphones and finding them comfortable. It’s great to know that you find the sound quality comparable to the AirPods Max but with the added comfort of the lighter build. We appreciate your preference for Sonos and hope the headphones continue to enhance your listening experience! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud is beautiful if its clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of what we are listening to the sound is crisp and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone with punching bass. And good part is that it had has a great battery backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is leading in the Sound Entertainment Indust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clearest sound from any earphones I have ever purchased. Worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones ever.

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live Sonos products and these headsets deliver. The best noise reduction I’ve ever had. High quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always Best feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Sonos - Ace wireless product on time from Best Buy and the shopping at BestBuy online made me very comfortable and feel good. I got all the required updates and received very good technical support during my follow up. Thank you Sonos. Thank you Best Buy. I really appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Sleek, stylish and most importantly excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ace - Fantastic Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Sounding headphones! These are superior sounding & I also own Apple’s Air Max Headphones! Nice work Sonos. Wish these headphones will on day work w/ Sonos’ Eco system & thru the App though. They get point reductions as a result of that!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clean sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking outstanding sound. Absolutely amazing. Whether at the gym or traveling on a plane. The best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good first attempt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headphones Sonos has released and it was good attempt. The build quality is very good but I wasn’t blown away by the sound quality. Overall good but not great and too pricey for what the sound is like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cans with really good audio and build quality, Noise cancellation works superb

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first piece of Sonos gear I have ever owned and now I'm seriously regretting not owning a lot more of their audio hardware. I'll be replacing most of my home theater in the Spring and Sonos is near the top of the list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Windows laptop and iPhone, only issue may be a bit of too much clamping force but only feel it after extended wear time

    I would recommend this to a friend