Customer Ratings & Reviews
- Model:
- ACEG1US1BLK
- |
- SKU:
- 6580673
Customer reviews
Rating 4.5 out of 5 stars with 528 reviews
(528 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. The bass is immaculate and the noise canceling is even better. These are worth every penny
I would recommend this to a friend - Pros mentioned:ComfortCons mentioned:Volume
Rated 1 out of 5 stars
By far, the worst Sonos product ever created
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a mind-bogglingly bad product. The intergration with other Sonos products is subpar and it isn’t even able to play Sonos Radio without first streaming to a soundbar. I recently took them on a plane and discovered the noise cancellation is seemingly equal a pair of AirPods 4 generation. Additionally, the volume won’t adjust high enough on an iPad unless the EQ is set to Late Night. I anticipated these being superior to AirPods Max, but unfortunately, they don’t even compare. It’s really unfortunate because they are much more comfortable to wear for extended periods.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sonos
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great build for a pair headphones. The only issue i have is the lack of bass. If Sonos had more Bass they would be a great pair of headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Can never complain about what this as offered me.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Juanita
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is excellent and very good. I don’t listening any noise is good noise cancellation and the sound is very different and over to other headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
My new headphones for everyday use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These replaced my Bose QC25. Setup was fairly easy through the Sonos app. Overall sound quality is amazing and ANC work extremely well. The ear cups are very comfortable. I would highly recommend these headphones.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your positive experience! We're thrilled to hear that Sonos Ace have been a great replacement for your headphone needs!
Rated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Great sound. These are very comfortable on my head.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Sonos Ace - Revisiting a year later
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair on release - only to be hit with the god awful app experience, and lack of promised features. Returned them. Revisiting them a year later to see if they're any better after the massive update last month - They're just as awful as they were before! hardware wise, they're amazing. ANC is fabulous, sound quality is good, if lacking on the low end, fit and finish and feel all superb. The software though. oh the software. as much of a hot steaming pile of trash now as it was on day 1. Pairing them was like reading tea leaves, press until the blue Bluetooth light flashes? it does not flash! just have to wait for it to be found by the phone (used both an iPhone and Android for this) because the app constantly kept saying "not found" then updating them. had to repeat this a dozen times as they kept dropping out, and rebooting, and Sonos app won't let you adjust them until they're updated. or connect to them unless it's updated. so finally an hour later of constantly trying to update them, I can use them. As for integration with my existing Sonos system? horrific. Audio Swap? won't work my system is not up to date per the app (it is up to date). Not with my Arc, nor more critically my Amp. Something Sonos refuses to add support for because it's "too old" despite still selling the same unit to this day with no updates. all in all, I'll be returning these yet again as even for 300$ they are an awful proposition for the cost compares to Sony or Bose's offerings, I certainly have not bought any Sonos hardware since my first purchase of these, and i certainly won't be buying anything else with their horrific management and handling of this product.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, sounds rich. Golden myst of HD stereo, just what i wanted.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
My Sonos Ace headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Ace sonos headphone they are amazing, I loved them. I got up to get some popcorn and didn't have to paused it to do that,
I would recommend this to a friend - Cons mentioned:App
Rated 3 out of 5 stars
Over hyped and rated
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. The app is not very intuitive as compared to Sony or Bose. I had an issue with Right Ear static that a lot of other users are having. I went ahead and returned them to get the Bose Quiet Comfort Ultras which have better noise cancelling and the app works better.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It's disappointing to hear that the Sonos Ace headphones didn't meet your expectations and that you experienced issues with static in the right ear. There has since been an update to the headphones that has addressed this concern. We look forward to one day making you a Sonos Ace customer!
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth every Penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these they sound amazing! I was trying to find something different on the market and these just appeared to be one of the best.
I would recommend this to a friend Rated 5 out of 5 stars
Great headset
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice. Flawlwsss turms I n and connects to phone laptop and tablet.
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it love it love it love it love it love it
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
It takes me to another world!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing! Noise cancellation is the best, compared to other similar headphones in the industry.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing Sound And Quality!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones Sounds Stunning,I Left Amazed,Battery Long Lasting So Much And Pretty Easy To Use It With No Complication
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones. Noise Cancellation works very well
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good, but not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good sound, for the price though... not the type of quality I was hoping for. I thought a pair of these headphones would be more in line for an audiophile.
No, I would not recommend this to a friend - Cons mentioned:Bass
Rated 3 out of 5 stars
Decent but not great for music
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not great unfortunately. The bass is weak and even when I increase it to max, it still is lacking that oomph I need from over the ear headphones. The switching from my arc to the headphones was great though! My favorite are the Bose quiet comfort ultra with immersive audio on.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .It sounds like you found the Sonos Ace lacking in bass and overall sound quality compared to what you were expecting from over-ear headphones. However, it's good to hear that you appreciated the ease of switching between your Sonos Arc and the headphones. Happy we were able to make your home theater experience even more immersive! Keep on the look out for latest feature drops and updates to Sonos Ace via our website.Thank you again for the review!
- Cons mentioned:Price
Rated 4 out of 5 stars
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones but kinda pricy. I returned just because i realized I'm more of an earbud kinda guy.
I would recommend this to a friend






















