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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.5 out of 5 stars with 577 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 577 reviews
  • Rated 5 out of 5 stars

    Favorite headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite pair of wireless headset after countless pairs including Beats & AirPods Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beutiful sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beutiful sound, clear and distinct voices and great music sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace - amazing sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonos heads phones, bought open box. Work like new, and sound is amazing. Love that i can do the tv swap with the Arc Ultra when the family goes to bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. I hear parts of songs that i never noticed or heard before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    “Amazing with Sonos Arc Ultra, But Disappointing w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Ace delivers excellent audio quality when paired with the Sonos Arc Ultra — truly impressive sound. However, its performance and compatibility with the Apple ecosystem are quite poor. In hindsight, I should have gone with the AirPods Max instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to operate and pair. App works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good first effort, wait for a sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good; very good sound. great ANC. great ergonomics and controls. cool party trick - the TV audio swap. legacy audio and charge cables included. the bad; too heavy, not too comfortable over time. pleather cup cushions are too hot/sweaty - seems like a great opportunity to offer a cooling-cloth option. the App and eco-system performance - the App has good options, but using the App is frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, comfortable fit, high quality, great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound looks and feels good.Butbit does disconnect from my Sonos arc sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent however microphone is terrible and sometimes there is a bug with noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent product by Sonos. Sound amazing, easy to connect and noise cancellation works amazing. Highly Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not for everyone. Some might not like the sound profile. I love how it sounds. The best part is the integration with the Sonos Arc, swapping between the sound bar and headphones work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing upgrade from my old headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have a pair of Bose QC35ii's and they were quite muddy sounding when using ANC, but these Sonos headphones are like magic on airplanes, absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice Cancellation to the next level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, the clarity is stunning. The feature to go from the headphones to my Sonos system and back with ease is fantastic. I’ve been a devoted Bose user and have upgraded all my gear to Sonos without regrets. Listening to your favorite music and hearing it like never before makes the investment worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest concern with your headphones is that they always get too hot, these do not! Audio quality is what youd expect from Sonos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never heard before sounds and noise canceling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoyed loud music but not headphones… pods didn’t work well so speaker on my phone was it until ace came out and being a fan of Sonos I wanted to try! I hear sounds that I can’t hear through my other speakers using the Sonos Ace, and the noise canceling is an awesome feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound….easy to use….the construction is very good and should give you a great experience for a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones, an even better gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for a friend! I've heard nothing but rave reviews on these Sonos headphones! They also have the Sonos Home Theatre set up so as an audiofile and fan of Sonos, they are very pleased! Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound similar to the AirPod MAX without the premium material and easy of use if you have an Apple product. I don’t think they are worth the premium price. The only advantage is when it comes to weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS ACE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the recent update , the sound becomes more pronounced with mods and treble. The bass response is clean. Before even with an EQ setting , the sound was good but nothing that was impressive. After the update, I feel that the sound quality is superb. Very content and highly recommended.

    I would recommend this to a friend