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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 528 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 528 reviews
  • Rated 5 out of 5 stars

    Headphones elevated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones i ever purchased. I ditched all my other brands and this is my go to. Sound, ease of use, quality gives me the value I have been looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos ace review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound .. missing a.lot of features through the app. If it was 50 dollars less. Better deal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great but unfortunately returned due to a static problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly the best headset I have used. No issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey but awesome product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey but an awesome product. It was a birthday gift and the recipient absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these headphones everyday for work and play. Im happy with the choice I made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound was amazing but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard for others to hear me on ap but sound was amazing with audio

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Regret

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to replace a pair of list sennheiser OTE noise canceling that I had lost. Was told the sound was amazing and decided to try these Sonos. Buyer regret … first the case what a flimsy piece of garbage. It’s like cardboard and zipper sticks. Headset on an airplane which is why I purchased is so so, my absolute worst item though is I was able to connect both phs to my sennheisers at same time and could listen to music then take a call on the other. Can’t on these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything after use is great. I still want some improvement in design to make to adjust weight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Works flawlessly with ARC. Highly recommend. Noise cancellation works great too.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for being a loyal Sonos customer! Glad to hear the audio swap feature is a hit in your home! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great first shot by Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, these are good, actually they’re great. Thanks Sonos!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      No, Thank you for the amazing review! john.milton

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 4 out of 5 stars

    good

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. comfortable. not my style. i prefer airpod max’s for the amount of money

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best one yet! Classic look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my AirPod Max! Gosh fell in love these these and their minimalism look ✨✨✨

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with nice quality sound. I recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones look and feel very premium. The sound quality is very clear, with tight bass.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Decent sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from sennheiser since I have Sonos setup in home. Wish had more bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great song and enjoy the capability to use the equalizer to custom sound to my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound quality and noise cancelling. Clean sound, definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is great. They give us the chocolate cake. Headphones even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are high quality when you look at them and use the features but they sound ehh ok I guess. I expected more from that price point but my beats sound just as good. I still like them though just because they’re cool

    I would recommend this to a friend