Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Angle. Sonos - Sonos Ace - Black.
  • Left. Sonos - Sonos Ace - Black.
  • Alt View 21. Sonos - Sonos Ace - Black.
  • Alt View 22. Sonos - Sonos Ace - Black.
  • Alt View 23. Sonos - Sonos Ace - Black.
  • Alt View 24. Sonos - Sonos Ace - Black.
  • Alt View 25. Sonos - Sonos Ace - Black.
  • Unboxing the Sonos Ace Headphones video 0 minutes 49 seconds
  • Sonos Ace Blue Shirt Overview Video video 4 minutes 15 seconds
  • Sonos Ace Headphones Video video 2 minutes 35 seconds
  • Employee Pick: A New Personal Best For Sound With These Headphones video 0 minutes 17 seconds
  • Employee Pick: These Headphones Deliver Amazing Clarity video 0 minutes 18 seconds
  • Employee Pick: Perfect Your Personal Listening Experience With These Headphones video 0 minutes 24 seconds
  • Employee Pick: Enhance Your Personal Listening Experience with These Headphones video 0 minutes 21 seconds
  • Employee Pick: Elevate Your Listening Experience With These Headphones video 0 minutes 37 seconds
  • Immersive Audio with the Sonos Ace Headphones video 0 minutes 58 seconds
  • Controls on the Sonos Ace Headphones video 0 minutes 46 seconds
  • TV Audio Swap for Sonos Ace Headphones video 0 minutes 52 seconds
  • What's Sonos Ace & how did we get here? Adib Mehrabi video 12 minutes 15 seconds
  • Creator Pick: Effortlessly Manage Music and Calls With These Headphones video 0 minutes 45 seconds
  • Creator Pick: Check Out These Headphones For a Complete Immersive Experience video 0 minutes 26 seconds
  • Creator Pick: Check Out These Headphones Sure to Enhance Your Listening Experience video 0 minutes 33 seconds
  • Set Up the Sonos Ace Headphones video 0 minutes 59 seconds

Sonos - Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation (Each) - Black

Model:
ACEG1US1BLK
SKU:
6580673
Highly rated by customers for:
Your price for this item is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 528 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-528 of 528 reviews
  • Pros mentioned:
    Sound quality

    Amazing headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and amazing isolation. I love using them at work to focus, or at home to watch movies and not bother my partner.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Boring sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great in just about every way except for the sound. I was really looking forward to them because I have so many Sonos products, and usually Sonos has a very “fun” sound production. Also, I have an Arc set up with my TV. However, as soon as I tried these on the sound was very bland, and the EQ doesn’t really do much to change it. The bass is muddy and the treble is so-so. I will be returning them, as I will never grab these over my earbuds if there is not a big sound advantage. I feel like the “tech” reviewers raving about these got it wrong, while the audio professional reviewers got it right this time around (Hi-Fi review, for example).

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It's disappointing to hear that Sonos Ace didn't meet your expectations, especially considering your positive experiences with other Sonos products. Your feedback about the sound quality is valuable for as we strive to make our products the very best in sound. Thank you for the review! john.milton

  • Pros mentioned:
    Sound quality

    Sonos have the best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones I’ve ever heard! I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Nice! Nice! Nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many headphones but these have really impressed me with their clear sound. I can’t wait to pick them up and I don’t want to listen to my other ones now. Great job Sonos!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your enthusiastic feedback! We're thrilled to hear that Sonos Ace headphones have impressed you with their clear sound and have become your go-to choice. Your satisfaction is our priority, and it's wonderful to know that you enjoy them so much. Great to have you as part of the Sonos family! john.milton

  • Pros mentioned:
    Sound quality

    Sonos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best you can buy, and if you have the Sonos eco systems at your house is better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. The build quality and sound is amazing. No complaints yet.

    This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Thanks Sonos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thatnks sonos for a good build, deep bass (like the full sub provides)

    I would recommend this to a friend

  • Looking for headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello everyone, please recommend headphones for a young girl)

    I would recommend this to a friend
Page 27, Showing 521-528 of 528 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.