Customer Ratings & Reviews
- Model:
- ACEG1US1BLK
- |
- SKU:
- 6580673
Customer reviews
Rating 4.5 out of 5 stars with 606 reviews
(606 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the fantastic sound quality, comfortable and lightweight design, and solid battery life. They also appreciate the sleek aesthetics, good connectivity, and effective active noise cancellation. However, some customers note a slight lack of deeper bass and question the product's high price. Minor concerns also include volume levels and the perceived value of the accompanying app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
These headphones are awesome – totally worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality: The audio is super clear, and the bass has just the right amount of punch without being too much. Whether I’m listening to music, watching Netflix, or taking a call, everything sounds clean and rich. It honestly feels like you’re in the room with the music. Noise Cancellation: The ANC is legit—blocks out background noise really well without that weird pressure feeling. Great for flights, busy spaces, or just tuning everything out at home. Comfort & Design: Crazy comfortable. The ear cups are soft and cushy, and the headband doesn’t press too hard. I’ve worn them for hours without any discomfort. The Soft White color looks sleek and modern—definitely stands out in a good way. Battery Life: Battery life is impressive. I’ve gone a few days without charging and still had plenty of juice left. Quick charging is also a nice bonus when I’m in a rush. Connectivity & Controls: Bluetooth connects super-fast and stays stable. Switching between devices is easy, and the controls are simple to use—nothing confusing or overcomplicated. Final Thoughts: Sonos nailed it with these. They look great, sound amazing, and feel super premium. If you’re on the fence, just go for it—you won’t regret it.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Comfort, Design, Sound qualityCons mentioned:Price
Rated 4 out of 5 stars
Sonos headphones finally!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fit, very good design and materials used, plus they're comfortable enough to wear for a long time. Sound quality is very good and "Aware Mode" is much better than I expected. ANC a very good performer as well. I only wish the price was about $100 cheaper. Lose a star because the initial app setup was a pain to deal with and it took me several attempts to configure it. Other than that no complaints so far.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Design
Rated 5 out of 5 stars
Sonos Ace Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I had first heard Sonos was coming out with an over the ear headphone, I was excited. I have several Sonos products in my home, and they are amazing, so I had high hopes and expectations for the Ace headphones. I had gone into test them and listen in comparison to the Air Pods Max headphones, and they did not disappoint. Esthetically, they have a simple, sleek and slimming design which to the eye, feels like a quality product. They are light and comfortable to wear for long periods of time and the button placement and functionality makes them easy to use via tactile operation. The clarity & warmth of sound along with the depth of the base is what you would expect as Sonos does this well across all their products. Their ANC and transparency work great and does a great job especially in different environments and situations. Connecting them to Bluetooth was seamless which I was worried about given at launch there was challenges noted on the forums with this. The battery life is true to what is stated. I had used them on and off over several days and they still carried charge. Lastly, in comparison to the Air Pods Max which I also like, the price point makes them more attractive without compromising quality. If you are looking for an over the ear headphone, I would highly recommend giving these a try. You will not be disappointed.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Great headphones if you have the means to splurge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the Airpods Max and B&W Px8s. The Sonos Ace is really giving the Max a run for its money, and the value compared to the Px8s is just short of miraculous what Sonos were able to get away with. If you're looking for transparency (ie, awareness) then nothing comes close to the Airpods Max. Apple simply just does this better than any headset I've owned or tested. I still wouldn't recommend the max though (see below). ANC on the Sonos Ace is comparable to the Max. I really couldn't tell the difference to be honest. I don't own a set of Bose so I'm not even going to go there (I'm sure you'll find plenty of reviews stating that's the gold standard for ANC etc.) The sound on these are really good. I'm no audiophile, but these are just as good as the Max in my opinion. Weight and comfort, the Sonos Ace are lighter than the Max and on par with the Px8s. They're very comfortable and I've worn these for very long sessions without any fatigue. What about the Px8s you ask? Save your money and pick between Sony, Bose, or Sonos if ANC, transparency, sound and mic quality is important to you. The Px8s are overhyped and in hindsight I've begun to question their reviews. And frankly having owned the Px8s for over a year, the headband is starting to fall apart. The sound, ANC, mic, and quality is nothing to write about. Their app software is a mess which probably explains why I was never able to get the headphones updated (after awhile I just stopped trying). Get these if you're in the market for a new pair of headphones, and have the means to splurge. The Sonos Ace is my new daily driver. Avoid the Max at all costs. Apple refuses to acknowledge condensation buildup in the earcups is a problem which causes a loud static sound in your ears. You'd think their design team would have figured out that metal surfaces tend to cool quickly and attract condensation. Their design team forgot that people sweat, or that some use headphones for long sessions. Their solution? Take off the earcups and wipe down the condensation buildup (which means you're always constantly checking every 1-2 hours to see if it's time to wipe them down again). If headphones are your goto for long audio sessions, then the Max ain't it.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
The Best Wireless Headphones I Have Ever Owned!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m going to start this review by saying these headphones have amazing sound quality, excellent build quality and great comfort. They have become my favorite wireless headphones and I have a lot of headphones. Sound QUALITY – First thing I want to say is that these headphones have amazing sound quality. The clarity of the music and the well rounded highs, mids, and bass is unlike anything I have experienced from other top contenders. I listen to a wide range of music genres and they sound great with everything I listen to. Honestly I don’t think my other headphones will be used anymore. Build Quality – These headphones are built solid, but at the same time they are light weight. Other headphones are either solid metal and heavy or plastic and cheap feeling. The SONOS ACE have a mix of plastics and metal but they have managed to give them solid build quality while keeping the weight down which leads to extreme comfort. Comfort – Speaking of comfort, these headphones are super comfy. They have really soft padding on the headband and on the earcups. Wearing these for long hours I have only noticed a slight heat up of my ears, but its nothing that I would consider a downside or affecting the overall comfort. The earcups are also removable with magnets securing them to the headphones, so if needed they are very easy to clean and replace. Active Noise Cancellation – So I have two other headphones that I would say have the best noise-canceling on the market, until now. I ride the train on a daily basis and it can be a very loud environment. I have tested the SONOS ACE against two of the top market leaders and they absolutely do a better job than both of those. I honestly didn’t think they would but they are superb. When they say world class noise cancelling, they are telling the truth. As of today they noise cancelling is stellar. TV Audio Swap – This is the area where things get a little complicated. SONOS has marketed these headphones as a home theatre headset when connected to one of their soundbars. I have both the ARC and the BEAM Gen2 and using the TV Audio Swap feature is very easy to do, by long pressing the multi-function button the audio playing from your TV instantly transfers to the headphones. This feature works as it should and I believe is really nice. However, due to the wide range of streaming APPS I have found there is an issue with the volume output of content depending on what you are watching. I have notified SONOS about this and they promised to fix this with a software update before the headphones launched. There was an update on June 4th, but the change in output volume sadly was only an incremental change. I believe that with more feedback from consumers SONOS will figure this out, but as of today I don’t think its completely there yet. Don’t get me wrong, the audio is still usable and depending on the format of the content you are watching you could get good volume output, but its not consistent and because of that more headroom of the volume output is needed to make up for these inconsistencies. I would say right now if you are buying these for the TV Audio Swap feature, you might find it under-whelming. I only hope SONOS will listen to its fans and figure this out. Hardware – The button layout on the SONOS ACE is very well laced out. There is a Content Key Button which serves as a multi-function button. You can adjust the volume of the headphones, play/pause content, answer or end a call and long press for the TV Audio Swap from a supported soundbar. In my testing I can say the button is very easy and accurate to use and have found no issues with the function or placement of this button. There are two other buttons on the ACE. There is a power/pair button on the left ear up and under the content button on the right ear up is a noise cancel/aware mode button. Aware Mode – This is a feature that everyone does a little different. SONOS has defiantly done a good job here. When using the Aware Mode, You can hear everything around you and most important it sounds very natural. It doesn’t sound like your listening to the surrounding environment through microphones, which is exactly how this feature works. I have had conversations with coworkers and family members with no issue. They have nailed this feature as well. If you have made it this far into the review, congratulations!! You have made it to the end and I will leave you with this, If you are a SONOS fan and are looking for an amazing sounding pair of wireless headphones, then I highly recommend you give these a try. I honestly believe right now it will be hard to find better. If you want them solely or largely for the TV Audio Swap feature, be prepared to feel underwhelmed as of today, but I hope they sort this out soon.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Outstanding 'phones! Game-changer for traveling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many noise-cancelling headphones and earbuds over the years, and these are by far the best -- at least in terms of comfort, overall quality, noise cancellation, and battery life. I'd agree that sound fidelity isn't ideal and the built-in equalizer does almost nothing. I've had success using the Wavelet app with Tidal streaming, but ultimately I think the drivers give you only so much bass in particular. Fortunately most music sounds very good with minimal or no tone adjustment, so it ends up being pretty unimportant, I might deduct 1/2 star if I could but the other excellent features outweigh it by far. The case is very nice but I don't really use it because it does take up more space in my travel backpack which has a padded pocket that works perfectly for them. I got these as an open-box item from BestBuy for a significant discount, so I'm also happy with their value. These are not cheap headphones by any means, but I think they are worth their price and I would buy them again at full price if I had to. Very glad I got them! Thanks Sonos and BestBuy Co.!
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:App, Bass
Rated 4 out of 5 stars
Pretty Decent.
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sound great. I’ve been told the lows compared tot he mids, and high arent that great but when adjusted they get ese are meant more for movies than listening to music. Airpods max sound better with music. These are WAY more comfortable than airpods max. Connections is great. The app is trash. Sound is good but nothing innovative or geound braking. Not worth the money unless you get them for the $300-$375 range
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass, Volume
Rated 5 out of 5 stars
Great ANC Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got the Ace, I was a little underwhelmed the volume seemed very low when turned almost all the way up. I use Apple Music as my service of choice and it was trying to push the Atmos codec to the headphones, which it can't use, so after going into the settings and turning off Atmos for Apple Music the volume jumped up to a much better level and the audio was crystal clear. The audio is very balanced and not as bass heavy as my 1000XM3 were. The switching of the audio from a Sonos soundbar, after set up, is quick and works great. I also was recently on a flight and got to test out the ANC and it worked beautifully allowing me to enjoy my music and movies in peace. I think these are great headphones and would definitely recommend them.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
8.5/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super comfortable 9/10, great battery life 9.5/10, easy connectivity, noise cancellation 8/10, sound quality 8.5/10, bass 8/10, the quality is very good in the materials 9/10 and they are super light than airpods max.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, super amazing sound, build quality and noice cancellation. What more could you want? Super comfortable and light weight. Also the battery life is insanely good
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Great sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are really comfortable to keep on ear for hours at a time. Battery life and sound are fantastic. I wish the headband adjustment were a bit better designed for storage as you need to fold it down to fit in original case. For situations where wearing on ear headphones these are my go to, super light weight for on the go travel too.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, WeightCons mentioned:Bass
Rated 5 out of 5 stars
Movies Yes, Music Kinda/Maybe/Sorta
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Marking a 5, but these are about a 4.6. Music: 4/5 Movies: 6/5 Movies are what I bought them for so I’m satisfied. But music leaves something to be desired. Like others have said, the AirPods Max are the closest thing to compare. But these are WAY more comfortable, lighter, better looking. Max’s have better bass, but I can only wear those for 20min and I can wear the Ace’s for hours. For movies, they’re incredible. Demo them with Top Gun Maverick and you’ll be sold. I own 8 pairs of headphones / earbuds and I still pull these out almost daily. I think if Sonos hears the reviews and they tweak gen2, these will be amazing.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Fantastic Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable and luxurious feeling materials. The sound quality is better than the Som WXM5’s that I came from, with very good noise cancelling that also edges out the Sonys. The ability to switch tv audio with one button press from my Arc based home theater system over to the headphones already came in handy multiple times! The battery life is great, recently lasted an entire day of snowboarding with no issues at all. Pass through audio/transparency mode is good as well. I can’t think of any cons aside from price, but I was able to get a great deal on Black Friday and at 279 they blow Al everything out of the water!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Love these headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a set of headphones that would be compatible with my LG TV and Sonos soundbar. For all you LG TV owners with a Sonos soundbars you probably already know that connecting bluetooth headphone/earbuds is a challenge. I ended up grabbing these headphones at the local Best Buy outlet store. I am completely impressed. I can now watch movies/TV headphones and the surround sound is really really good. I usually use my Technics AZ100s when walking my dogs but these are now my go-to headphones. They are comfortable light and they sound really good. If you're a Sonos fan I highly recommend picking them up. They are a bit pricey but again I grabbed them at my local Outlet store
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sonos AceWireless Headphones Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality, noise reduction, over-the-ear comfort, and a great fit on my head.
I would recommend this to a friend - Pros mentioned:Comfort, Design, Sound quality
Rated 4 out of 5 stars
Excellent over USB C
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do really like these headphones. I really like the design, build, and comfort. The button slider for volume and control and next/previous track is also a really nice touch. Sound quality is where I have any critique. I find the sound quality a little underwhelming over Bluetooth. It just sounds kind of wimpy. I’m using a Galaxy S24 over AptX classic listening to FLAC files with ANC off. It still sounds good, but not what I was hoping for at this price point. Where they shine is over a USB C wired connection. They sound really good when I have it directly connected to my phone. The sound is so much fuller. The bass punches to a good level but not overwhelming. I also really like the mids and the highs. I only listen to these headphones over Bluetooth if I’m walking around the house doing chores. Otherwise I listen exclusively over a wired connection. I got these on sale and open-box, and I am very happy with my decision, but at MSRP, I would do my research to see if these are best for you.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Sonos Ace, Everyday Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I’m giving the Sonos Ace a solid, positive review. I’m a general consumer and slight audiophile. I own a pair of AirPods Max already and was really curious about the Sonos Ace, given the APM are technically outdated (rumored to be refreshed soon). I am genuinely going to keep the Sonos Ace. I went on a long haul, international flight with them and have done some general listening etc. with the Ace as well. I don’t own anything else of Sonos nor have ever tried anything else. I am in the Apple Ecosystem. Spatial Audio with the head tracking is actually pretty cool in comparison to APM, I think they did a fair job there. Noise cancellation, for me, is on par with APM. It was really good. The sound quality is great, it doesn’t have as open of a sound stage as APM and a bit less bass, this set of headphones is very well rounded/balanced, and the comfortability is very well done— has that snug fit like APM but doesn’t give the same fatigue like the APM, I assume because it weighs less and the build is a bit different. Ears didn’t feel hot either, just a bit warm. I was able to comfortably wear the Ace’s for 10 hours straight (note a little bit of fatigue but that’s natural for that long listening time), the battery lasted the flight there and back, plus the bit of time initially on the road. I had charged it to 100% and didn’t charge it at all again until after my trip. Two things to note, the Sonos gave me a little bit of an issue with the on ear/off ear detection (resuming audio after putting them back on). The other thing is that you cannot use them as wired headphones unless they are turned on. All in all, I think Sonos did a good job with their first pair of headphones. Would recommend only if 1) you have the money to comfortably spend and 2) you don’t have APM or have serious issue with APM after owning a pair. At the moment, I think the Ace is a bit above the APM given they have not been refreshed yet.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your detailed review of the Sonos Ace headphones. It's great to hear that you found them to be a solid option. Your review provides valuable insight and we thank you for your thoughtful feedback!
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Surprisingly great and super comfy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these since their release so have had a while to review them. Sound: These sound quite good. Some of the reviews had mentioned issues all over the place on sound dead, uninspired, etc. I am not a total audiophile, but I know when something sounds decent and these do for music, You Tube and podcasts. I mean are they top notch wired ones, no but that is not really the point of them either. 4.5/5 ANC: Quite good. It's a smidge below Bose, but not much. I find the ANC to be quite good and pretty natural. I will say thought that there are a few times where there is a feeling of having some pressure in my ears. It doesn't happen often so I have written it off to my sinuses, but something to consider. But overall quite good. 4.5/5 Comfort: This is where these really shine they are super comfy. I value comfort more than most items as finding a good fit for headphones is hard for my head. They have the oh so right clamping force and feel natural, the pads themselves are quite good and don't get overly warm. I can fall asleep on a chair with these on for several hours and that is something as I rarely can do that. 5/5 Connectivity / Controls: They connect and can connect to multiple items. Trying to do the bluetooth pairing is a little clunky but not horrid. Apple spoiled us with their auto pairing so it's not the end of the world to do but not just push and go either. They stay connected and have had no BT issues. 4/5 Overall: Quite a compelling offering, especially if you can find a sale that they have starting having recently. They are comfy, sound quite good, and have great ANC. It's sort of the goldilocks in that they do everything quite well and it adds up to a great overall offering.
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Sonos Ace ends up the winner …. IMO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Bose ultra quiet and these to compare them against each other. I already own a pair of Apple AirPod Max headphones and have had them for the last four years. I am big in the Apple ecosystem and enjoy the AirPods Max, but they have always been too heavy and felt it was time to get something lighter and more comfortable. I ended up staying with the Sonos because they were the more comfortable of the two headphones. I loved how light They are and how comfortable the ear cups feel connecting it to all of my devices was a breeze and it works seamlessly with my PlayStation 5, Xbox, Gaming PC and Apple products. Aesthetically they look better than any of the headphones on the market right now, they are more comfortable than any of the headphones I have tried on and the sound is right on par with the Bose and Apple AirPods Max. I would say the Bose have better noise, cancellation, the AirPods max have better transparency, but I like the sound in the punchings of the base in the Sonos. I was looking for over the ear headphones that I could wear laying down in the gym without falling off and these are perfect for workouts and look nice wearing them out in public as well. I got a great deal from Best Buy Getting them on sale for $350 and would recommend these to anybody who is looking for their next pair of over the headphones?
This review is from Sonos - Ace Wireless Over-the-Ear Headphones with Active noise Cancellation (Each) - Soft White
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sonos Ace for the win
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is far the only one I can wear with my glasses on without any pain for hours, sound is impeccable, battery lasts enough, I use it for work and sometimes listening movies while others sleep. Veery happy with the purchase!
I would recommend this to a friend






















